Field Service Engineer I

About the Role

Canon U.S.A., Inc. has an exciting opportunity in Boise, ID area to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. This is an entry level position where you will be trained to support Canon’s photolithography equipment (steppers and scanners).   This position requires full-time presence at your assigned office(s)/worksite(s).

Your Impact

• Perform repairs and preventive maintenance of semiconductor manufacturing equipment to ensure equipment performance and uptime meet customer specifications. • Install and calibrate semiconductor process equipment to factory specifications. • Escalate advanced repairs as needed, to senior level technicians. • Maintain accurate documentation of maintenance activity and provide periodic reports to site and regional management. • Participate in ongoing technical training and machine installations to expand technical expertise.

About You: The Skills & Expertise You Bring

Please note: This is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.   - HS Diploma, GED, or equivalent experience required.  AA OR BS degree in a related field is preferred, plus less than one year of related experience. (i.e. Technician position in a semiconductor equipment company or a technical position in the engineering field) - May require up to 30% travel (valid driver’s license and acceptable driving record necessary) - Requires MS Word, Excel, and Powerpoint proficiency - Position may require travel to other offices/customer sites within the US. Some overseas travel as needed - Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements - Must be capable of working independently, prioritizing tasks effectively, and maintaining composure in high-pressure situations or when addressing customer demands - This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies - Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available - Substantial amount of standing, walking, typing, grasping, talking and hearing - Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder - The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes - Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses) - The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways -  The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.   We are providing the anticipated salary range for this role: $27.88 - 41.75 hourly.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging