Assistant-Administrative

Administrative Assistant 

Location: Riley Outpatient Center; Indianapolis, IN
Schedule: Monday–Friday, 8:00 AM – 4:30 PM- No holidays or weekends!

About the Role

We are seeking a detail-oriented and professional Administrative Assistant to join our Plastic Surgery department. This role is essential for ensuring smooth patient flow, accurate documentation, and effective coordination across multiple teams and departments.

Key Responsibilities

• Perform patient check-out, scheduling, and insurance verifications
• Scan documents and manage RightFax communications
• Coordinate with RCS, Surgery Department, Eskenazi, and other partners
• Address basic administrative and technical issues as they arise

Tools for Success

• Previous medical office experience is a plus!
• Proficiency in Cerner and MS Office (Word, PowerPoint, Excel)
• Strong customer service and communication skills
• Ability to multitask and work under pressure
• Professionalism and documentation accuracy
• Coachable and able to de-escalate situations effectively

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.