Senior Product Manager (remote)

This is a remote position.

Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government.   

Work on things that matter

Our teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government thinks about and uses technology. 

Built for a remote life

Ad Hoc is remote-first and remote-always. We’ve designed our culture, communications, and tools to support a nationwide team. Being remote allows Ad Hoc to bring the best people onto our teams and give them the freedom to create a work environment that fits their lives. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, that’s welcomed. 

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We leave our egos at the door to learn from our mistakes and improve the process for the next time.. We build small, inclusive teams to bring the best of consumer technology to the problems of government.

Veterans Affairs

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable VA to increase the usage, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities: 

In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. A Senior Product Manager impacts the long-term goals of the program, while contributing to the development of the program’s product management practice. You may serve as the discipline’s primary lead when working with stakeholders and utilize strong influential skills to drive improvements in product management processes and practices. Primary expectations of a Senior Product Manager include: 

• Strong influential skills to build relationships with internal and external stakeholders
• Serves as a mentor and coach to other product team members
• Leads cross functional efforts for delivery team members and team leads; may serve as the primary technical point of contact for stakeholders
• Primarily focused on program and delivery strategy, but also supports tactical assignments
• Considered an expert with agile methodologies; ability to lead cross-functionally and deliver based upon requirements
• Leads a cross-functional team to deliver new products given the mission and goals of the customer. 
• Works with a client/product owner to shape the vision and strategy for a product or program and adopt more iterative and outcome-driven ways of working
• Shapes the vision and narrative for the product by developing artifacts, like a “product brief” and related roadmaps; with the goal of instilling a shared purpose and metrics to define success
• Works with customers to develop strategies that focus on the highest value outcomes for the program given goals, needs, and constraints 
• Successfully advocates for user needs and lean methods when setting priorities and managing tradeoffs

Basic Qualifications: 

• Bachelor’s degree and 5+ years of experience
• Proven experience managing multiple stakeholder groups
• Experience working with designers on user facing applications
• Demonstrated technical competency to communicate a detailed roadmap and in-depth knowledge and application of Agile principles and practices

Preferred Qualifications:

• Experience generating product strategy with limited direction
• Prior experience with native mobile applications
• Ability to obtain/maintain any of the following
  • CSPO, CPM, CSM or other related certifications

Benefits

• Company-subsidized Health, Dental, and Vision Insurance
• Use What You Need Vacation Policy
• 401K with employer match
• Paid parental leave