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Manager, LG Channels Content Operations

Location: Englewood Cliffs, NJ (Onsite)

About the Role

LG Electronics is seeking a Manager, LG Channels Content Operations to support and scale LG Channels' FAST (Free Ad-Supported Television) and AVOD (Advertising-Based Video on Demand) business. This role will oversee day-to-day operational execution across channel and VOD initiatives while serving as a key cross-functional partner to internal stakeholders, external platform partners, and LG headquarters.

The ideal candidate is highly organized, detail-oriented, and solutions-oriented, with the ability to independently manage complex operational workflows, troubleshoot issues proactively, and drive projects to completion in a fast-paced streaming media environment.

Key Responsibilities

• Lead operational execution of FAST channel launches, removals, content refreshes, and channel positioning updates across LG Channels platforms.
• Manage day-to-day relationships with distribution, delivery, and technology partners, including Amagi, Wurl, Xumo, Frequency, and Ottera.
• Identify, troubleshoot, and resolve operational issues affecting FAST channels and VOD content.
• Partner closely with Business Development, Programming, Product, Advertising Operations, and Content Licensing teams to support strategic initiatives and ensure operational readiness.
• Oversee VOD content operations, including metadata ingestion, artwork management, content delivery coordination, storage workflows, and platform quality assurance.
• Analyze content performance, operational metrics, and industry trends to identify opportunities for process improvement and platform optimization.
• Collaborate with HQ and R&D teams on testing, implementation, and deployment of new operational tools and product features.
• Support advertising and monetization initiatives through ad tagging, reporting, measurement, and platform optimization efforts.
• Develop recurring operational and performance reports to support business planning, content strategy, and leadership decision-making.
• Manage content licensing payment workflows and coordinate with finance and content stakeholders on reconciliation activities.
• Support leadership with partner discussions, operational planning, and strategic content initiatives.

Required Qualifications

• 4+ years of experience in streaming media operations, content distribution, digital media operations, FAST/AVOD environments, or related fields.
• Strong understanding of streaming platforms, FAST channels, VOD ecosystems, metadata workflows, content delivery systems, and digital content operations.
• Proven ability to manage multiple projects simultaneously and resolve operational challenges with minimal supervision.
• Experience collaborating with cross-functional internal teams and external business partners.
• Excellent analytical, organizational, communication, and problem-solving skills.
• High attention to detail and ability to thrive in a fast-paced environment.

Preferred Qualifications

• Experience with streaming CMS platforms and digital content management systems.
• Experience utilizing analytics and reporting tools to evaluate operational performance.
• Bachelor's degree in Communications, Media Studies, Business, Marketing, or a related field.
• Familiarity with digital advertising operations and content monetization workflows.

Work Environment

• Full-time onsite position located in Englewood Cliffs, NJ.
• Must be available to participate in occasional evening meetings with LG headquarters in Korea.