Strategic Communication Outreach and Education-UX Design Internship

The UX Design Internship will allow for a deep-dive into the user experience (UX) design process supporting multiple St. Jude web properties, with a focus on user-centered design, user journeys, and user testing. The intern will gain experience in understanding user needs, designing intuitive experiences, conducting usability tests, and communicating the importance of these efforts to internal partners. As part of this internship, you will work across our hospital’s digital platforms, including patient education and research websites, providing exposure to both institutional operations and the needs of a diverse audience.

Qualifications 

• Candidates must be enrolled in graduate-level studies in user experience design, human-computer interaction, digital media, web management, or a similar field with a 3.0 GPA or above.   
• Experience with user experience design principles and practices.   
• Experience with user testing and gathering feedback from users. 
• Familiarity with design software such as Figma, Sketch, Adobe XD, or similar platforms.   
• Excellent communication, organizational, and analytical capabilities.   
• Demonstrated problem-solving abilities.   
• Ability to manage priorities independently when required. 

Responsibilities 

• Create user flows, journey maps, and personas to guide the design process.   
• Conduct user research, including user interviews, surveys, and usability testing, to inform design decisions.   
• Collaborate with department stakeholders to ensure designs meet the needs of both users and the organization.   
• Analyze user feedback and data to iterate and improve design solutions.   
• Review digital interfaces for accessibility and usability, identifying areas for improvement and creating reports for stakeholders.   

This internship does not include any development or programming

Diversity, Equity and Inclusion

St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.