Sales Administration Specialist I (1st Shift)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate ambitiously, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your dedication and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, hardworking people to join Alcon! As a Sales Administration Specialist I, you will be trusted with providing customer service support in handling requests and communication among the Surgical Account Managers, Marketing, customers, and/or affiliates, and operations at Houston, TX.

In this role, a typical day will include:

• Receiving and prepping all departmental quote requests, contract requests, and service requests from the surgical sales teams and support operations

• Providing feedback to cost reductions and conversion projects and reviewing completed work for thoroughness and accuracy

• Providing product knowledge and prioritizing daily requests

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)

• The ability to fluently read, write, understand, and communicate in English

• Work hours: 1st shift: Monday – Friday: 8 AM CST – 5 PM CST

• Travel Requirements: 0 to 10%

• Sponsorship & Relocation: Not Available

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

• Experience in Customer Service or the Medical Device industry

• Certified Ophthalmic Assistant, Certified Ophthalmic Surgical Assistant and/or Surgical Technician

• Intermediate in Microsoft Excel (such as VLOOKUP, Pivot Tables, etc.)

• Excellent analytical, verbal/written communication, and customer service skills

• Must be a team player, ability to multitask, have a strong outgoing personality, easily build strong positive relationships, and be able to adapt to change quickly

HOW TO THRIVE AT ALCON:

• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

• Alcon provides a robust benefits package including health, life, retirement, flexible time off, and much more!

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.