Senior Partner Delivery Manager (f/m/d)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

 

What you’ll build

 

The mission of the regional MEE Partner Delivery Innovation is to empower SAP partners to fully deliver business transformation and innovation, ensuring that our customers can unlock true business value from their SAP investment. We are committed to delivery excellence, accelerating innovation adoption and fostering a culture of continuous learning and collaboration.

As a Partner Delivery Manager (PDM) specialized for Cloud ERP Private, you will play a critical role in driving customer success and business transformation through successful partner delivery development and enterprise architecture leadership. You will guide partners on their cloud evolution journey, ensure they are leveraging the Rise with SAP Methodology, driving BTP and Integrated toolchain adoption, enabling their delivery workforce and achieving successful go-lives. The role combines responsibilities of managing partner relationships and overseeing their delivery development and execution, with a special focus on Clean Core principles. You will also facilitate alignment between the partner’s delivery teams and SAP account teams to ensure successful joint delivery. 

 

Key Responsibilities: 

 

• Partner Relationship & Delivery Management: 

 

• Serve as the central advisor to partners for their overall delivery practice development, with a focus on Cloud ERP Private solution area.
• Facilitate alignment between the partner’s delivery teams and SAP account teams (EA, ECS, EmLA …), as well as with partner management and Product Engineering.
• Monitor and develop partner delivery capacity and capabilities as per defined business plans, ensuring goals achievement and continuous delivery innovation development (i.e. AI/Joule, BTM).
• Drive regular business reviews (QBRs) with partners to assess their delivery performance, track progress, and initiate corrective actions.
• Facilitate resolution of escalations, ensuring that insights from past projects are considered to enhance future project delivery.
• Ensure partners adopt SAP’s best practices and guidance, including the SAP Partner Delivery Quality Framework. 

 

• Enterprise Architecture & Business Transformation: 

 

• Guide partners to support their customers’ transformation journey and facilitate their business transformation through the adoption of SAP’s Cloud & Clean Core strategy.
• Act as the transformation partner, provide enterprise architecture adoption guidance, ensuring partners’ delivery teams embrace Clean Core principles and Rise with SAP methodology.
• Drive adoption of SAP BTP and the Integrated Toolchain, ensuring partners fully leverage SAP’s technology stack in their projects. 

 

• Collaboration & Innovation: 

 

• Work closely with virtual account teams (i.e. Enterprise Architects) and SAP’s broader Partner Ecosystem organization to ensure cohesive partner delivery and transformation execution.
• Ensure transparency into partners’ delivery execution both internally (i.e. HPI or other relevant internal systems) and towards customers (Competency Framework)
• Ensure that customers and partners understand the impact of SAP’s cloud solutions and support continuous improvement in cloud consumption. 

 

What You Bring: 

 

• Experience & Skills: 

 

• Minimum of 5+ years of experience in customer/partner facing roles within the software or techn