Senior Scrum Master

About this role:

Wells Fargo is seeking a Senior Scrum Master to join the Consumer Lending Operations Technology Team. In this role, you will play a critical role in driving the delivery of innovative technology solutions that enhance our consumer operations.

In this role, you will:

• Own delivery readiness and execution discipline by ensuring backlog items entering sprints are fully prioritized, refined, dependency‑cleared, and technically viable.

• Lead sprint, release, and near-term planning (30/60/90-day horizons) using capacity, historical performance, and risk signals to establish credible commitments.

• Facilitate Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives) with a focus on flow, predictability, and delivery outcomes, not just process adherence.

• Coordinate end to end release readiness and execution, ensuring testing, validation, approvals, and deployment activities are planned, visible, and completed without last minute escalation.

• Track and interpret delivery metrics (velocity stability, predictability, churn, cycle time) and use insights to proactively address delivery risk and performance gaps.

• Actively manage risks, dependencies, and impediments, maintaining transparency and escalating issues early to prevent late cycle delivery failures.

• Ensure alignment with SDLC, risk, security, and governance requirements, embedding compliance into delivery routines rather than treating it as a downstream activity.

• Partner with Product Owners and stakeholders to align scope, sequencing, and priorities with delivery capacity and release timelines.

• Drive continuous improvement by identifying opportunities to reduce manual effort, improve flow efficiency, and strengthen delivery and release practices.

• Provide release support coverage as needed, including participation in planned release activities and limited on‑call support to ensure stable deployments and rapid issue triage.

• Serve as a change agent and servant leader, fostering a culture of accountability, trust, and outcome driven execution across teams.

Required Qualifications

• 4+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of hands-on experience with Jira and Confluence, including backlog management, dashboards, delivery metrics, and reporting.

• 4+ years of experience supporting end‑to‑end delivery, including planning, execution, release coordination, and post‑release validation.

Desired Qualifications

• Scrum Master certification (CSM, PSM, or equivalent).

• Proven ability to manage delivery risk, dependencies, and stakeholder expectations in fast‑paced environments.

• 4+ years facilitating Agile delivery using Scrum and Kanban in complex, cross‑functional environments.

• Experience owning delivery forecasts and release plans, not just facilitating team ceremonies.

• Strong understanding of Software Development Lifecycle (SDLC) and release management practices.

• Experience in Banking or Financial Services.

• Proven familiarity with regulated or risk‑sensitive environments.

• Ability to operate effectively amid ambiguity, competing priorities, and delivery pressure.

• Excellent communication, facilitation, and servant‑leadership skills.

• Demonstrated strength in problem solving, conflict resolution, and decision making.

Job Expectations:

• This position is not eligible for Visa sponsorship.
• This position offers a hybrid work schedule.
• Relocation assistance is not available for this position
• Ability to travel up to 5% of the time

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$100,000.00 - $196,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits