Office Manager

Description

Job Title: Office Manager Employment Status: Salary (Non-Exempt)

Department: Human Resources Salary Range: $35k to $45k annually

Reports To: Director of Human Resources

MISSION STATEMENT: Leading adolescents to a new legacy.

The mission of CLEARFORK ACADEMY is to offer the highest quality and professional, substance abuse and mental health

treatment across a full continuum of care.

We are committed to treating patients and their families with the highest regard and respect as clients work toward reaching their

highest growth potential in their recovery process. This is accomplished through the strict adherence to the highest ethical standards

of care and policies and procedures set forth by the Texas Department of State of Health Services and the Joint Commission.

•  CLEARFORK ACADEMY ensures all clients are treated with compassion, respect, and dignity regardless of race, creed, age, sex, handicaps, or sexual orientation.
•  CLEARFORK ACADEMY employees are competent and responsible personnel who adhere to a strict code of professional ethics which include but are not limited to the prohibition of fraternization with patients, exploitation of clients, or any criminal behaviors.
•  CLEARFORK ACADEMY provides clients with accurate and complete information regarding the available services including the program rules, regulations, goals and objectives of the program.
•  Appropriate availability of alternative treatment modalities is made at any time before during or after treatment if they are requested or the client’s needs are out of the scope of our practice.
•  CLEARFORK ACADEMY will ensure that discharge from treatment is conducted in accordance with Texas rule standards.
•  CLEARFORK ACADEMY provides both Texas and Joint Commission environment of care standards.
•  CLEARFORK ACADEMY will take all necessary and appropriate measures to maintain individual client records and information in a confidential and professional manner.
•  CLEARFORK ACADEMY strives to maintain positive relations with the surrounding community and pursues every reasonable action to encourage responsible client behaviors and community safety.

SUMMARY

The role of the Office Manager at CLEARFORK ACADEMY is responsible for assisting supervisor(s) with daily activities and

projects performing a variety of clerical duties. The Office Manager is typically the first person welcoming in clients and their

families, and visitors and must always maintain a professional and positive demeanor. Plays a critical role in the facilitation of

various administrative functions to include new hire orientation, office equipment, organizational software and functionality, and

office supplies to name a few. Responsible for creating and publishing a weekly update that keeps staff up to date on key events

that are happening at Clearfork Academy.

AGE/PATIENT POPULATION(S) SERVED

Age of Patient Population Served: Adolescent and Young Adult Males

Population Served: Persons meeting DSM 5 criteria for substance use disorders with or without co-occurring psychiatric illness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•  Monitors the status of work and projects as they come about.
•  Orders office supplies and manages inventory; responsible for ensuring inventory stays stocked at all times.
•  Answers phones and directs calls to the appropriate extension.
•  Reconciles financial documents for payroll, expenses, and accounting and works closely with CFA Bookkeeper; has an understanding of QuickBooks software.
•  Responsible for greeting guests as they come into the lobby and demonstrates superior customer service. Ensures all visitors and interns sign in and out at front desk.
•  Receive and sort incoming mail, deliveries, and manage outgoing mail.
•  Develop office policies and procedures and facilitatesimplementation.
•  Works directly with IT staff to correct and resolve issues with computers, printers, and phone systems. Updates company website and other social media platforms as needed.
•  Manages a budget for office related expenses, to include holiday decorations, birthday/anniversary gifts, and office supplies.
•  Maintains cleanliness of lobby and conference room, to include stocking supplies of coffee, tea, and water stations, and making coffee as part of daily morning routine.
•  Develops and maintains process for Clearfork Academy equipment and supplies.
•  Purchases items related to Clearfork Academy business in the local area.
•  Decorates Legacy Center and lobby for major holidays, family intensive, and special events.
•  Assists with planning company events, on campus tours, family intensive, and other special events.