Assistant Manager- Café Central- Full Time- Varies (Reno)

GENERAL SUMMARY OF DUTIES: Responsible for overseeing all Restaurant Food & Beverage operations.

EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following)

1. Maintain a high level of guest service and correct operational procedures.
2. Assist Room Managers/Supervisors with guest issues and complaints.
3. Interview and recommend the hiring of perspective employees.
4. Evaluate job performance of hourly employees.
5. Schedule employees to ensure proper coverage and Guest satisfaction.
6. Support and assist Restaurant Managers/Supervisors with disciplinary actions.
7. Support and assist Restaurant Managers/Supervisors with new hire orientation and training.
8. Oversee/review daily action plan and activities of bars and service areas.
9. Ensure bar and floor areas are properly staffed to business levels.
10. Review and follow up on all cash variances with Restaurant Managers/Supervisors.
11. Ensure all incidents are reported to the Beverage Manager.
12. Ensure compliance to company and departmental policies and procedures.
13. Ensure a safe working environment for all employees.
14. Other job related duties as assigned.
15. Exemplifies our core values, family style service, our mission and vision. 
16. Exemplifies our DEI (diversity, equity, inclusion) culture. 
17. Perform other job related duties as assigned. 

PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information.  Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness.  Ability to read, write, and communicate verbally in English.

EDUCATION AND EXPERIENCE:

Education: High school education or equivalent.

Experience: 3 years Food & Beverage management in high volume operations or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties.

Certificate/License: None required.

TYPICAL WORKING CONDITIONS: Work is performed in an area, which may be unusually hot, cold, smoky, dimly lit, brightly illuminated, and slippery surfaces.  Supervises employees in areas, which have a 2ft. access.  Requires the use of computers, typewriters, calculators, beepers and telephones.  Constant contact with staff and guests.

TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Requires being mobile 100% of the shift to include seldom sitting, kneeling, crawling, climbing, balancing, lifting/carrying up to 75 lbs.; occasional standing, reaching overhead and bending over from floor to 6ft. high, crouching, pushing/pulling; frequent walking, repetitive use of both hands to include light and firm/strong grasping, finger dexterity and eye/hand coordination. Requires normal sense of smell, taste, touch and sound.  Requires normal vision range and absence of color blindness.  Requires the ability to distinguish letters and symbols, perform simple tasks, reading, writing and math skills, clerical functions, supervise and instruct others, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision making skills. 

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

NOTE:  This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position.  This position will be required to perform any other job-related duties as assigned by the Director.