Support Manager, Midshore

Job Details

Job Location: Fello Easton - Easton, MD 21601Position Type: Full TimeEducation Level: High School / GEDSalary Range: $61,800.00 Salary/yearTravel Percentage: Within Eastern ShoreJob Category: Programs

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated. 

 

The Support Manager will facilitate Community Supports for people with disabilities to live within their community, focusing on choice and self-determination. The Support Manager will manage and coach Direct Support Professionals (DSPs) to coordinate person-centered planning activities with the Coordinator of Community Services and ensure compliance with applicable DDA and other regulations. The Support Manager will be a liaison between all stakeholders and Fello regarding services and compliance with the person-centered plan. This position is a member of the Leadership Council and is based on the Mid-Shore. This position is deemed essential during weather emergencies 

Qualifications

The ideal candidate brings experience working with people with disabilities and providing case management and/or planning facilitation. Proficiency in MS Office Suite (Word, Excel, Outlook) is required; experience with iCM documentation is a plus. They demonstrate the ability to exercise good judgment in sensitive situations, work well under pressure in an ever-changing environment, and are a team player able to respond to changes and/or crisis in a calm and productive manner. Strong oral and written communications and interpersonal skills with the ability to manage positive communication in difficult situations and the ability to provide candid/constructive feedback are critical for success in this role. 

 

This position requires a high school diploma with at least five years' experience working with people with disabilities, with at least two years providing case management and/or planning facilitation. A bachelor's degree and experience in person-centered thinking is a plus. A valid Maryland Driver's License with no egregious violations is required. 

 

This position includes an award-winning total rewards (benefits) package and paid professional development opportunities. 

 

Fello is an equal opportunity employer which means we provides equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.