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Patient Care Coordinator-Otolaryngology-Lakeland

University of Mississippi Medical Center
United Statesfull_timeVerifiedPosted 12 Aug 2025

About the role

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application:

  • Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.
  • You must meet all of the job requirements at the time of submitting the application. 
  • You can only apply one time to a job requisition. 
  • Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
  • Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

R00042539

Job Category:

Clerical and Customer Service

Organization:

Ambulatory Otolaryngology Clinical

Location/s:

UNIVERSITY PHYSICIANS LAKELAND

Job Title:

Patient Care Coordinator-Otolaryngology-Lakeland

Job Summary:

To assist physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. To work in support of clinic operations performing medical office, billing and clinical duties as may be required in a specific clinic.

Education & Experience

High School Diploma or GED and two (2) years of customer service experience.  Or equivalent combination of education/experience. Healthcare experience preferred.

Certifications, Licenses or Registration required:  NA

Knowledge, Skills & Abilities

Knowledge of general medical office procedures. Good telephone skills. Excellent customer service skills. Must be able to multi-task. Ability to demonstrate knowledge of Microsoft Word. Interpersonal skills to interact with patients and staff. Verbal and written communication skills. General understanding and application of basic accounting principles.

RESPONSIBILITIES

  • Assists with direct and in-direct patient care procedures and related tasks; checks in patients, obtains patient medical histories, takes vital signs, prepares charts, and assists with medical examinations
  • Arranges examining room instruments and equipment for routine and specialized procedures
  • Cleans and sterilizes medical instruments and equipment; inspects equipment for damage and ensures proper functioning; keeps accurate records of sterilization
  • Maintains stocks of medicines and medical supplies; places supply orders; keeps accurate records of supply inventory
  • Escorts the patient to exam room; safely assists in transfers to/from exam chair, wheelchair, walker, etc.
  • Collects and prepares laboratory specimens for analysis;
  • Educates and advises patients on specified medical issues within established guidelines;
  • Performs administrative duties such as answering telephones, greeting patients, updating and filing patient medical records, verifying demographic and insurance information, scheduling appointments, and performing billing and bookkeeping;
  • The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.

Physical and Environmental Demands
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, frequent exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasiona

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Company

University of Mississippi Medical Center

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