DIR, STRATEGIC PROJ MGMT -Charlotte, NC

Position Title: Director Strategtic Project Management

 

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.

Job Summary

Position Summary
The Director of Strategic Project Management works under the direction of the VP of Client Experience and Strategy and assures leading, planning, and executing complex technical projects that support the strategic objectives of the company. The Director performs, designs and oversees the project management framework to ensure consistent, high-quality delivery with cross functional teams to drive alignment, efficiency, and continuous improvement.  This position is expected to have the ability to multitask several projects and initiatives simultaneously within their department, and primarily works remotely, with occasional travel as directed.
 
JOB DUTIES AND RESPONSIBILITIES
 OPERATIONAL EXCELLENCE
•Develop, implement, and refine the organization’s project management methodology, ensuring alignment with overall business objectives
•Oversee the lifecycle of multiple concurrent projects from inception to completion, ensuring on-time and on-budget delivery
•Work closely with executive leadership to define project scope, goals, and deliverables that align with strategic priorities
•Establish and monitor project quality standards in alignment with healthcare technology compliance requirements
•Implement continuous improvement processes by leveraging data-driven insights and industry best practices
•Evaluate project management tools and software solutions, recommending and implementing technologies to streamline workflows
•Drive process automation and innovation to enhance project outcomes and overall departmental efficiency
•When assigned, assists with quality assurance assessments, and drives continuous
improvement actions for compliance with the Medical Equipment Management Program
and ISO13485
 Education:    Bachelor’s degree in Business Administration, Engineering, Healthcare Management, or a related field. MBA or equivalent advanced degree strongly preferred PEOPLE MANAGEMENT
•Lead a team of Project Managers, providing mentorship, guidance, and performance evaluations
•Recruit and onboard new team members, promoting professional development opportunities to enhance departmental capabilities
•Prioritizes training and development opportunities for team members
•Build retention through community and morale building actions and behaviors
•Manage disciplinary issues and other employee relations concerns with guidance from Human Resources and executive leadership
•Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis
•Collaborate across departments to refine programs and improve operational execution, ensuring that client feedback is continuously integrated into service delivery
 FINANCIAL MANAGEMENT
•Perform other duties as assigned that are intrinsic to the successful operation of the business
•Present project updates, pe