Foundation Medical Partners - Patient Service Representative / Lead Patient Service Representative - Counseling and Wellness - Full Time

Come work at the best place to give and receive care!

​Job Description: 

Who We Are: 

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community.  We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.  

We understand the important connection between physical, mental, and emotional well-being and have the resources to support our community through outpatient behavioral health services, through our intensive outpatient programs. Many of our Primary Care practices have Behavioral Health specialists as members of the care team to ensure collaboration and communication with patients' primary care providers.  

 

About the Job: 

PSR - Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. 

Lead PSR - Under the supervision of the Practice Manager, supports day-to-day operations of a medical practice. Performs front desk functions, including medical reception where needed. Reviews practice operations and consults with Practice Manager and assumes the role of office contact in the absence of practice manager. Composes, types and proofreads correspondence and takes minutes at staff meetings as requested 

 

What You’ll Do: 

• Greets patients. 

• Answer telephone calls and provide general information. 

• Check-in and check-out patients. 

• Schedule appointments and enter and track referrals. 

• Scan and index documentation. 

Who You Are:  

• High School diploma or equivalent experience required. 

• A minimum of one year of experience in a customer service position preferred. Two years of customer serivce experience is required for Lead PSR role. 

• Knowledge of reception tasks, clinic policies/procedures, and paperwork. 

Why You’ll Love Us: 

• Flexible day shift hours, no weekends! 

• Health, dental, prescription, and vision coverage for full-time & part-time employees 

• Competitive pay 

• Tuition Reimbursement 

• 403(b) Retirement Savings Plan 

• Education & Paid training courses for continued career progression 

& So much more! 

Work Shift: 

Day

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.