Engineering Customer Development Manager

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience.  For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

$97,900.00 - $146,900.00

Purpose Statement:  Meet the profitable revenue objectives for assigned Sector/Regional customers and targets by leading efforts in the pursuit of assigned accounts within the Plexus sales process.  Develop and maintain an expertise in Plexus engineering services capabilities while building an understanding of the engineering services needs of assigned Sector/Region.  Working in a "One Plexus" manner with the appropriate Business Development Directors, Customer Managers/Directors, Project Directors, and Engineering Solutions site personnel associated with assigned accounts, and under the direction of the Director of Engineering Solutions, take a leadership role in the development of account relationships that will lead to the creation and winning of Engineering Solutions (PLXS-ENG) business opportunities. The job descriptions are consistent with both the engineering business development three pillars of success and the Plexus core mission/value elements. The three pillars are Customer Engagement, Sector/Regional Expertise, and PLXS-ENG Services Expertise; each of these three pillars have a separate subsection under the Specific/Additional Accountabilities & Job Functions section. Core mission elements can be seen in the Key Job Accountabilities section and throughout the document.

Key Job Accountabilities:

• Acquire new Plexus Customers by a) winning profitable initial PLXS-ENG engagements, and b) supporting new Plexus Manufacturing (PLXS-MFG) engagements by promoting our PD and PC capabilities as a competitive advantage with occasional support from a mentor and Director of Engineering Solutions.
• In concert with PLXS-ENG Operations and the sector/region, grow/retain existing Plexus customers by winning profitable PLXS-ENG revenue (recurring revenue stream) and b) fulfilling the intent of our “One Plexus” Value Stream with occasional support from a mentor and Director of Engineering Solutions.
• Build/maintain long-term, win-win customer relationships by a) being a trusted advisor providing consistent, measurable contributions to the customer’s growth and profitability, and b) ensuring PLXS-ENG brand awareness/alignment with occasional support from a mentor and Director of Engineering Solutions.
• Influence/driv