Director, Food & Beverage (53930)

About the Inland Empire 66ers:

The Inland Empire 66ers, Single-A affiliate of the Los Angeles Angels, celebrate San Bernardino’s heritage while fostering future Major League talent. Playing at San Manuel Stadium, the 66ers deliver exciting baseball, fun promotions, and strong community connections. The Inland Empire 66ers are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment.

Position Overview:

The Director, Food and Beverage is responsible for effectively and profitably managing all food and beverage operations including concessions, premium, catering, and warehouse for all baseball and non-baseball events at San Manuel Stadium. This position reports to the Regional Director, Food and Beverage and the property General Manager.

Essential Duties and Responsibilities:

• Hire, train, and manage a team of seasonal and full- time employees
• Monitor staff performance as it relates to speed of service, quality of product, and guest relations to deliver an exceptional fan experience.
• Manage cost as it pertains to labor, food and beverage, operating supplies, etc, working within established budgets
• Maintain proper safety and sanitation procedures and create a working relationship with local health officials
• Create a schedule to ensure proper repair, maintenance, and cleanliness of all food service areas and equipment
• Schedule and work closely with multiple sub- contractors and non- profit groups
• Oversee monthly inventory and the ordering and receiving of food and beverage products
• Work closely with the General Manager to create an expansive menu with classic, exciting, creative, and affordable options
• Accurately report on all food and beverage operations in a timely manner to all interested parties
• Regularly monitor guest satisfaction surveys and secret shopper reports to assess the current fan experience and pivot operations when necessary
• Perform other related duties, tasks, and responsibilities as required

Minimum Qualifications:

• Previous leadership experience in the food and beverage industry (high- volume, concessions experience preferred), to include the management of a large staff
• Strong working knowledge of all facets of the food and beverage industry, including but not limited to food safety, sanitation, inventory control, labor management, quality control, responsible beverage service
• Demonstrated financial acumen and full P&L accountability
• Excellent written and verbal communication; ability to collaborate and influence
• Familiarity with various POS and BOH systems and the ability to troubleshoot these systems when needed
• Passion for providing exceptional customer service
• Bachelor’s degree preferred
• Ability to work all Inland Empire 66ers home games and non- baseball events