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ELI - Customer Experience Specialist

Leonardo
Italyfull_timeVerifiedPosted 27 Aug 2025

About the role

Job Description:

Mission: 
Support the customer in all the aspects of their experience inside and outside the company. 
  
Activities: 
- Manage visits and meetings between the customer and the various business units of the company and provide organizational support during their stay at the company 
- Organize visits and meetings for the Company with delegations and representatives of customers and authorities 
- Provide assistance, in terms of protocol and ceremony, in Italy and abroad 
- Assist the customer with planning exhibitions and events and provide support during their stay on site 
- Measure customer satisfaction and gather lessons learned 
  
Requirements 
- Fluency in English (written and spoken) 
- Previous experience in customer relations and/or public relations 
- Good communication and interpersonal skills 

Seniority:

New Graduate

Primary Location:

IT - Vergiate

Contract Type:

Hybrid Working:

Hybrid

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Company

Leonardo

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