Customer Service Security Officer - Overnight Shift

Customer Service Security Officer - Overnight Shift

Location: Seattle, WA

Rate: $28.05/Hour

Shift: Overnight - Fri, Sat, Sun, Mon (10pm - 6:45am) 32hrs Full Time

The ideal candidate will be open and willing to work an outdoors grave shift post from 10pm-6:45am. They will be able to provide extraordinary customer service to our clients and their guests. Our elite team always creates a safe and secure environment by deterring, observing, and reporting. Help make the world a safer place, by providing innovative, high-quality, sustainable security, and peace of mind to our clients and their customers. 

What We Offer:

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
• Sick Days – 1 hour accrued every 30 hours worked 
• Paid Time Off – 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours 
• Paid Family Leave – up to 12 weeks a year in accordance with State law
• Weekly Pay
• Employee Referral Program
• Virtual Medical Appointments with Telemedicine
• Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training 
• Pet Daycare Discounts 
• Employee Assistance Program & So Much More!

Position Requirements:

• 18 years of age or older 
• High School Diploma or GED Required 
• Standard computer / technology skills needed
• Must be able to provide exceptional customer service to our clients and their guests
• Must be responsible, accountable, objective, and have a strong work ethic
• Must have a strong grasp of appropriate and professional verbal / written communication
• Conflict resolution and de-escalation skills a plus
• Customer service background preferred 
• Must be able to interact with a wide range of individuals in a professional manner
• Must possess a valid driver’s license for state of assignment and insurable driving record
• Must have a reliable means of communication
• Must have a reliable means of transportation
• Must have 2 years of security, customer service, or hospitality experience - Work experience in the security industry, public service (police, fire), or military is desired
   

COMPETENCIES (as demonstrated through experience, training, and/or testing):

• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers
• Must successfully complete classroom and continuous on the job training as mandated by account and company management
• Capable of learning a variety of security and safety devices and controls 
• Ability to track and maintain schedule assignments
• Ability to maintain professional composure when dealing with unusual circumstances
• Ability to act effectively without immediate supervision in making judgments regarding site policy and procedures in the absence of supervision, and to follow up on actions taken
• Ability to write routine correspondence, including logs and reports 
• Ability to interact effectively at various social levels and across diverse cultures 
• Ability to take initiative and achieve results 
• Ability to adapt to changes in the external environment and organization
• Ability to operate a vehicle safely for travel in the performance of duties

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area
• Required ability to handle multiple tasks concurrently 
• Regular seeing, hearing, speaking, and