Licensed Clinical Supervisor

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $15 million and more than $12.5 million in assets.

About the role

The Clinical Supervisor is the primary organizer, monitor, and overseer of the therapeutic functions and services provided by the therapists within their programs. Provides clinical support, supervision, and monitoring for the therapists assigned in both our residential and acute treatment programs. Additionally, serves as a crucial point of contact between the Clinical Director and the main clinical staff. The Clinical Supervisor is also responsible for program development, training of clinical staff, and maintaining professional relationships with collateral agencies.

What you'll do

• Provides oversight, supervision, and quality assurance of all mental health and clinical services, including record-keeping and direct services.
• Ensures that clinical services are in compliance with county, state, and federal regulatory agencies.
• Ensures adherence to HIPAA and documentation requirements as identified by regulatory agencies.
• Reviews treatment plans, case notes, and written correspondence in order to verify that such documents meet appropriate regulatory agencies.
• Facilitates team case conferences on a weekly basis to ensure coordinated treatment plans and service utilization in order to ensure the comprehensive care of patients.
• Monitors submission of initial and renewal treatment plans for quality and timeliness
• Assigns cases to therapists and paraprofessionals, as needed
• Interacts and mediates between referral sources, other agencies, and therapists as needed.
• Ensures that supervision documentation occurs and is submitted for filing.
• Ensures that all significant incidences are reported via Incident Report within 24 hours.
• Hires, trains, and provides performance management feedback to employees (coaching, counseling, career development, disciplinary actions).

Qualifications

• Master's degree in human services field, i.e., social work, psychology, counseling, nursing, addiction counseling, or related field.
• LICSW, LMHC, LADC1 licensing and 3-years of experience providing clinical supervision to an interdisciplinary team in a similar substance use disorder treatment environment
• Bilingual, Spanish, preferred
• Demonstrated ability to consistently maintain and chart documentation in accordance with regulations
• Knowledge of various substance use treatment modalities
• Knowledge of issues collateral to substance use
• Strong leadership and people management skills
• Ability to recruit, train and supervise staff
• Strong knowledge of county and state federal regulations
• Strong oral and written communication skills
• Exceptional analytical and problem-solving skills
• Proficient in Microsoft Office Suite (Word, Excel, Power Point)
• A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at other Casa Esperanza locations within a year after treatment. This consideration will be subject to the standard hiring process and must not compromise ethical standards, patient care, or the reputation of Casa Esperanza.

Competencies

• Problem Solving: Identifies problems, involves others in seeking solutions when appropriate, conducts appropriate analysis, searches for best solutions, and responds quickly to new challenges.
• Job Knowledge: Understands duties and responsibilities; has required job knowledge; has necessary technical skills; understands company mission and values; keeps job knowledge current; is in command of critical issues.
• Project Management: Coordinates