Senior Medical Assistant (Internal Medicine) - Goodyear, AZ

POSITION SUMMARY

The Senior Medical Assistant provides direct patient care and customer service. Duties include, but are not limited to: assisting providers during preparation and provision of patient visit, interviewing patient and obtaining reason for visit, room preparation, specimen collection and processing, medication administration, documentation in electronic health record and patient discharge.  Facilitates communication between internal and external customers. The Medical Assistant has successfully met all the requirements and expectations of the Associate Medical Assistant and Medical Assistant position. Senior Medical Assistant’s will have maintained the highest level of professionalism and performance by receiving exceeds or greater on annual performance appraisals and remaining free of any current formal disciplinary process.   The Senior Medical Assistant has advanced training that is demonstrated by successful completion of a continuing education program concluded with a passing score on an Adelante designated skills exam and written test.  If applicable, will be completed during probationary period.

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

• Inclusion
• Nurture
• Service
• Purposeful
• Integrity
• Resilient
• Engaged

ESSENTIAL SKILLS AND EXPERIENCE:

• High school diploma or GED from an accredited institution
• Graduation from an approved medical assistant training program with three (3) or more years of direct Medical Assistant experience
• Certified Medical Assistant, required
• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• Has one or more years as a medical assistant
• Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
• Proficient mathematical skills for use in a healthcare setting
• Basic computer proficiency to include Windows, MS Office, and internet
• Ability to problem solve in situations both independently or with support from team and/or leadership
• Ability to multi-task and work effectively in a high-stress and fast-moving environment
• Must have reliable transportation that can meet any operational reassignments of the organization during the workday.  If employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements

POSITION REPONSIBILITIES

• Prepare for the patient appointment by reviewing and updating patient records prior to patient arrival 
• Interview patient to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protoc