Manager, Customer Business Development (Amazon)

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

Job Overview:

This role is responsible for direct Amazon account management, representing Revlon Inc.'s businesses.

Role Scope:

This role will develop, execute and foster a collaborative business partnership across the Revlon Inc. Brand, Trade, and Media teams to deliver sales and profit objectives. 

Responsible for developing a long-term customer strategy enabling accelerated growth with the expansion and broadening of its eCommerce reach. 

• Build strategic customer relationships to understand and drive Amazon’s vision, key strategies and objectives.
• Develop and sustain best in class business relationships with Amazon account managers and decision makers to facilitate JBP.
• Proactively partner with cross-functional commercial teams to align customer opportunities and risks to ensure fluid execution of the business plan.
• Collectively work and collaborate with eCommerce marketing to build digital strategies to optimize traffic, conversion, and recruitment.
• Ensure the day-to-day effectiveness of content display merchandising, navigation, search functionality, and product presentation to maximize the consumer experience.
• Collaborate with cross-functional partners (Marketing, Sales, IT, Supply Chain, Customer Service, Finance, Digital Media and Legal) to optimize Amazon’s growth and profitability, including merchandising planning, sales, and inventory.
• Proactively manage the P & L to ensure profit targets are attained,
• Responsible for all annual, monthly, and weekly forecasting and tracking of necessary metrics including gross shipments, consumption, and profits utilizing customer information, current sales trends, and competitive analysis to deliver best in class accuracy.
• Deliver annual financial, gross sales and consumption objectives.
• Effective management of Market Development Funds within corporate and budgetary guidelines. 
• Work closely with eCommerce Marketing and Digital teams, to ensure Amazon’s programs are developed and executed effectively, including:
  • Utilization of digital assets, content, and tools
  • Product assortment, placement, pricing strategies, merchandising strategies
  • Acquisition/retention strategies through online marketing channels
  • Marketing strategies that ensure growth with profitable returns
  • Promotional calendars, ensuring all relevant promotion details are available and aligned with corporate policies.
  • Display and Search Media planning
• Coordinate and take active role in leading Customer Quarterly Business Reviews both internally and with Customer.
• Provide ongoing tracking, analysis, and measurement of trends.
• P&L/budget management accountability.
• Establish analytics on performance of marketing activities to evaluate ROI and optimize future marketing programs.

Skills and Knowledge:

• Bachelor’s degree in business, Marketing or related field required. MBA preferred.
• 5-7 years traditional sales experience and e-Retailer sales experience or Amazon e-Retailer platform preferred. (i.e. Amazon’s Vendor Central)
• Experience successfully developing and executing e-Retailer strategies and business plans, in CPG/Beauty industries, with proven ability to deliver/exceed revenue growth and increase market share with e-Retailer.
• Experience building effective Customer Joint Business Plans and demonstrated strong negotiation skills.
• Solid understand