Commercial Lines Senior Account Manager

Summary:

As a Commercial Lines Senior Account Manager, you will be responsible for managing a book of middle market accounts for the HUB Colorado region, working with other Account Managers, Associate Account Managers and Producers on both existing accounts and new business.

Job Duties:

• Oversee service and strategy of assigned book of accounts

• Maintain HUB professional service standards as required and ensure team compliance

• Maintain appropriate professional licensing and continuing education

• Pursue professional development opportunities

• Appropriately document conversations with clients and carrier personnel and update all HUB computer systems and agency management system, ensuring accuracy of data in those systems

• Maintain familiarity with industry trends and new insurance products

• Be responsible for the quality of HUB client deliverables, i.e. policy analysis, loss analysis, risk profile analysis

• Collaborate with producer(s) and practice leader as required to maximize account management results

• Review client insurance related contracts as necessary

• Travel on company business as necessary

• Prepare management reports as necessary

• Acquire understanding of client insurance objectives and critically analyze and compare insurance terms and conditions

• Troubleshoot, identify issues, and resolve matters between the client and the insurance company independent of manager approval

• Manage and hold periodic client meetings such as a Stewardship or Pre-Renewal meeting

• Develop new and expanded business opportunities

• Manage underwriting and carrier relationships to the benefit of your clients

What you offer us:

• 5 to 7 years of Commercial Lines Insurance experience within an agency; experience with healthcare, public entity, or property accounts is a plus

• A current Property/Casualty Insurance License is required

• Excellent oral and written communication skills

• Proven ability to identify issues, deliver proactive customer service, and resolve problems independently without manager involvement

• Ability to teach and mentor team members

• Ability to prioritize and multitask

• Proficiency with computer systems, including but not limited to Microsoft Office and automated Agency Management Systems

• Ability to work in a collaborative team environment

• Demonstrated high-level attention to detail

• Available for business travel, as necessary

• Advanced professional designation(s) are highly desirable

• Be part of a motivated team

What we offer you:

• A rewarding job that helps local businesses in the community

• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

• Generous time-off policies

• A work/life balance because that’s important for all of us

• Learn from the expertise of your coworkers 

• Growth - HUB is growing, and so can your career

• Be part of a motivated team

• This position pays $75,000 - $90,000 annually, depending on experience

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs,