OVERVIEW:

Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT) training. Core Training responsibilities include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on two group project assignments. OJT responsibilities vary by department and are assigned by the department manager. The position may be responsible for additional projects as assigned by the department manager or Leadership Development Manager-MDP.

DEPARTMENT DESCRIPTION:                                                                                                                               

Institutional Services (IS) division of Wilmington Trust provides Trustee, Agency, and Custody Services to Capital Market bond Issuers, Public Finance, Project Finance transactions, acting as Escrow Agent for Mergers & Acquisition transactions and Loan Agency services for Syndicated Loans.  Services Delivery provides functionalized support of core processes within the IS business to IS’ client-centric approach to consistently deliver best in class service.

RESPONSIBILITES

• Support Service Delivery project initiatives by gathering data, meeting with stakeholders, analysis, presentation, and execution
• Assist Service Delivery senior leadership with strategic efforts to plan for and implement new teams to support our IS partners
• Data gathering and analysis, to assist with identification of trends, emerging issues, or development and implementation of new reconciliations
• Work on automation or process improvement initiatives. Identify resources that can be utilized to support business operations or improve existing business processes. Provide input and recommendations to management
• Participate in IS meetings to note minutes and actions for distribution and follow up for completion of actionable items
• Support daily activities of the Service Delivery team (eg. payment processing, administrative reviews) as needed
• Assist in development or update of procedures or controls

HOW YOU CAN GROW YOUR CAREER:

• Grow career by learning products, processes, regulations, and controls
• Develop interpersonal, prioritization, presentation, time management, and conflict management skills
• Learn from senior management interaction opportunities
• Build best practices related to the design and implementation of new teams to support a growing business and apply for a long-term banking career

Primary Responsibilities:

• Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager and Leadership Development Manager-MDP.
• Core Training - Participate in ten weeks of training throughout the one-year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills. Develop a solid understanding of banking functions, processes, and operations.
• Group Projects - Participate in two group project assignments, working with a team of their peers to build relationships within their teams as well as with project sponsors, internal and external contacts, and senior management. Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions.
• On-the-Job Training - The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent's assignment. Job specific training teaches departmental policies, procedures, systems, and products. Upon completion of MDP, all incumbents attain basic skills necessary to become entry-level professionals and/or managers in their assigned department.
• Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
• Identify risk-related issues needing escalation to management.
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