Account Manager, Energy Efficiency (Field)

Account Manager, Energy Efficiency

Utility Programs and Services

Location: Grand Rapids, MI (Remote/Field - Work from Home With Local Travel)

Ready to make a difference? 

Come join our team as an Account Manager supporting clean energy programs and under-served multifamily communities in Michigan. ICF is seeking a candidate with strong communication skills in the Metro Detroit area to build and manage relationships with developers, builders, building owners, and key community stakeholders aligned with energy efficiency products and services. You’ll design/implement program field outreach strategies and plans. This position requires experience with energy efficiency and in-field inspections. Other responsibilities include outreach in scheduling and communicating with stakeholders in the multifamily sector. 

Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Detroit area.

Are you an experienced account manager, auditor, or field inspector with a track record of successful project execution? Do you possess strong communication skills, enjoy interacting with clients and community stakeholders, and have experience with or working knowledge of Energy Efficiency programs?  Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today!

Why You’ll Love Working Here:

• Quality of life: Flexible workplace arrangements, work-life balance  
• Investment of the community: Donation matching, volunteer opportunities  
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  
• And many, many more (Ask your recruiter for more details!)  

What You’ll Be Doing:

• Identify existing multifamily properties and new construction developments, review building plans and specifications, and provide tailored energy efficiency program recommendations.
• Act as a liaison with developers, architects, building owners, builders, contractors, and customers to stay apprised of the industry, understand trends and projections, and provide direction and insights to program teams 
• Collaborate with regional and national teams to provide national cohesiveness and bring efficiencies & best practices to your client’s programs
• Schedule and perform field site assessments with customers who are participating in an energy efficiency project
• Record field visits and communications in customer relationship management tool
• Assist technical and analytics teams to provide guidance and judgement on energy savings calculations, best practices, and ensure QA/QC standards for the program are met
• Must have a reliable vehicle for local travel. Requirements are between 40% to 50% of the time. (reimbursement for mileage provided)

What We Need You To Have (minimum qualifications):

• Bachelor’s degree in (communications, business, energy, environmental, or related fields)(candidates can substitute one year of experience for each year of education)
• 2+ years of related energy efficiency experience
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.
• BPI certification within six months of start date (if not already certified)

What We’d Like You To Have:

• Expertise in business management, sales, building science, energy resources, or energy policy
• Experience in multifamily or commercial and industrial sectors
• Proficiency in MS Office Applications (Word, Outlook, Excel, PowerPoint) and ability to learn ICF database/project tracking system 
• Industry certifications including, but not limited to: BPI, PMP, CEM, LEED
• Professional affiliations including, but not limited to: BPI, RESNET, AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE
• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving and decision-making capabilities
• Experience managing junior staff
• Team player with the ability to work in a fast-paced environment

Working at ICF

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