Jobs and Careers
BR
Reception & Administrative Assistant (ZR_25351_JOB)
BruntWorkUKRemotefull_timeVerifiedPosted 22 Jul 2025
About the role
This is a remote position.
Job Highlights
Contract: Independent Contractor
Schedule: 40 hours per week, Australian business hours (8am-5pm or 9am-6pm AEST)
Client Timezone: Australian Eastern Standard Time (AEST)
Client Overview
Join a thriving outdoor events business that has been successfully operating for 8 years in Melbourne’s vibrant events industry. This established company works with schools and businesses across Victoria, providing outdoor event services with a strong seasonal business model. The company is experiencing growth and looking to expand their team, offering you the opportunity to become an integral part of their operations. You’ll be working directly with the passionate business owners who have built this company from the ground up and are committed to providing excellent customer service to their diverse client base.
Job Description
This is an exciting opportunity to join a dynamic outdoor events company as their dedicated Reception & Administrative Assistant. You’ll serve as the vital first point of contact for customers while supporting the core operations of this seasonal business. The role offers unique growth potential as you’ll start during the quieter winter months, allowing you to master the systems and processes before the exciting busy season arrives (August through January). You’ll experience the full cycle of a seasonal business, from steady relationship-building during quieter periods to high-energy, fast-paced customer interactions during the peak outdoor event season. This position offers excellent variety, professional development, and the satisfaction of supporting memorable outdoor experiences for schools and businesses across Melbourne.
Responsibilities
- Manage incoming customer calls with professionalism and enthusiasm (ranging from 2-5 calls daily in winter to an exciting 50-100 calls during peak season)
- Handle email inquiries from schools and businesses, ensuring prompt and professional responses
- Create accurate invoices using established systems and processes
- Conduct follow-up calls to ensure no customer inquiry goes unanswered
- Support light social media activities including content scheduling and reposting
- Provide exceptional customer service that reflects the company’s commitment to quality
- Collaborate directly with business owners during training and ongoing operations
- Learn and master the company’s specialized software systems and online platforms
Requirements
- Previous experience in reception, customer service, or administrative roles
- Excellent verbal communication skills with a professional and friendly phone manner
- Strong written communication abilities for email management and correspondence
- Experience with invoicing, data entry, and basic administrative tasks
- Ability to quickly learn new software systems and adapt to company-specific processes
- Flexibility to handle varying workloads throughout seasonal business cycles
- Reliable high-speed internet connection and professional home office setup
- Enthusiasm for working with a growing business and contributing to its continued success
Benefits
Independent Contractor Perks:- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR_25351_JOB
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s