Senior Community Engagement and Outreach Liaison

College: South Louisiana Community College

Department: Academic & Student Affairs

Sub department: Student Affairs

Type of Appointment: Unclassified - Administrative/Staff

Salary: $48,400.00-$55,200.00

Duties and Responsibilities: 

Work Habits - 50%
• Develop, nurture, and sustain authentic, mission-driven partnerships with key community stakeholders including school districts, business and industry partners, government agencies, and nonprofit organizations.
• Comply with SoLAcc’s External Relations and Communications Plan and processes for partnership development.
• Serve as a connector between external partners with prospective ideas and the appropriate SoLAcc office or department for collaboration or project advancement.
• Represent SoLAcc at community events, career fairs, and organizational meetings to strengthen brand visibility and trust within the community.
• Function as a regional recruiter for assigned territories, aligning recruitment activities with the Strategic Enrollment Management (SEM) Plan.
• Develop and implement targeted outreach strategies using data analytics to engage prospective students and increase enrollment conversion rates.
• Support community-based recruitment events that align with institutional priorities and local workforce needs.
• Guides Campus Advisory Councils and partner networks toward actionable outcomes.
• Serve as a member of the Campus Advisory Council and lead coordination efforts for meetings, planning, and reporting.
• Facilitate ongoing engagement between council members and the college to ensure alignment with SoLAcc’s mission, vision, and strategic priorities.
• Coordinate communication, data collection, and goal tracking related to campus-community initiatives.

Behavioral Standards - 30%
• Develops authentic, lasting partnerships that support institutional goals.
• Aligns outreach with the SEM Plan using data and analytics.
• Works effectively with internal teams and community stakeholders.
• Maintains measurable progress using data-informed practices.
• Creates new pathways for community engagement and student access.
• Adheres to SoLAcc’s External Relations and Communications processes to ensure coordinated, compliant engagement.
• Conduct quarterly and annual meetings, visits, and reporting to evaluate progress, identify emerging needs, and strengthen collaboration.
• Document partnership activities and outcomes using structured tracking systems to ensure measurable growth and sustainability.
• Provide timely updates and summaries to leadership regarding partnership outcomes, challenges, and opportunities.
• Utilize established tracking mechanisms to monitor engagement activities, recruitment performance, and partnership outcomes.
• Maintain accurate and timely records of outreach metrics, partnership agreements, and community impact reports.
• Provide regular reports to leadership on progress toward SEM and outreach goals.
• Use data to inform continuous improvement strategies and demonstrate return on investment for outreach and partnership initiatives.

Institutional Support - 10%
• Collaborate with campus departments, enrollment services, and student success teams to ensure community engagement efforts directly support recruitment and retention goals.
• Partner with faculty, staff, and workforce development teams to create outreach and engagement programs that connect academic programs to community and industry needs.
• Promote institutional visibility and social responsibility through outreach, civic engagement, and service initiatives that strengthen SoLAcc’s presence in local communities.
• Develop and coordinate community-based engagement projects, volunteer initiatives, and workforce-readiness partnerships that enhance the student experience and support SoLAcc’s mission.
• Establish and maintain partnerships with local agencies, school districts, and organizations to expand community access to college resources and programs.
• Collaborate with institutional leadership to develop and execute strategic initiatives aligned with the Strategic Enrollment Management (SEM) Plan and External Relations and Communications Plan.
• Ensure that all engagement activities align with SoLAcc’s mission, goals, and institutional objectives while supporting long-term community and enrollment outcomes.

Team Relations - 10%
• Collaborate with the Director of Campus Operations, Enrollment and Student Success Team, and External Relations staff to coordinate outreach, recruitment, and partnership activities.
• Contribute to the development and implementation of marketing and communication strategies to promote SoLAcc programs, partnerships, and engagement opportunitie