Senior Analyst, Strategy Monitoring & Analytics

Role Summary/Purpose

The Senior Analyst, Strategy Monitoring & Analytics , is part of the Strategy Monitoring pillar of the Model Operations & Analytics (MO&A) Center of Excellence and focuses on executing upon customer decisioning strategies. The analyst supports the maintenance of timely and accurate performance reporting, documenting results for governance and credit forums and identifying performance variances. This role also aligns closely with the Strategy Monitoring lead, executing on strategy changes and collaborating with strategy owners directly on KPIs and performance metrics.

Essential Responsibilities

• Provide monitoring results for strategy changes relative to expected outcomes

• Adhere to and maintain alignment between model changes and strategy updates

• Support collaboration with strategy owners to define KPIs, dashboards, and real-time reporting tools for strategy monitoring

• Prepare inputs for strategy risk reports, audit reviews, and regulatory requests, ensuring traceability and completeness of monitoring evidence.

• Work cross functionally with strategy leads to support their analytics of strategies and models 

• Support business leaders in driving timely course corrections due to execution gaps or divergence from strategic targets.

• Perform segmentation, cohort analysis, and experimentation to evaluate strategy impact.

• Adhere to governance principles over strategic initiative reviews and reporting cycles.

• Leverage tools such as SQL, Tableau, or Python to monitor trends and deliver insights that influence strategic recalibration.

• Maintain awareness of internal control and regulatory standards.

• Prepare inputs for mode/strategy risk reports, audit reviews, and regulatory requests, ensuring traceability and completeness of monitoring evidence.

• Participate in cross-functional working sessions to evaluate monitoring outcomes and support continuous improvement initiatives.

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements

• Bachelor’s degree and 2+ years of analytics experience in areas such as strategy analytics, credit risk, business performance monitoring, or decision science in a financial services or regulated environment; or lieu of a Bachelor’s Degree, a High School diploma / GED and a minimum of 5+ years of analytics experience  in areas such as strategy analytics, credit risk, business performance monitoring, or decision science in a financial services or regulated

• 2 years of experience working with tools such as SQL, Tableau, Python, or other analytics and visualization platforms, with experience delivering actionable insights to senior audiences.

• Good critical thinking skills with analytical problem-solving mindset

• Ability and flexibility to travel for business as required

Desired Skills

• Bachelor’s degree in a quantitative, analytical, or business-related discipline (e.g., Statistics, Economics, Finance, Data Science, Business Analytics)

• Strong verbal and written communication and detailed-oriented documentation

• Strong understanding of the consumer credit lending lifecycle and card programs 

• Ability to effectively share knowledge by translating complex, technical subject matter

• Strong understanding of model evaluation metrics such as precision, recall, F1 

• Familiarity with modeling approaches such as logistic regression, XGBoost and tree ensembles 

• Understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit) 

• Familiarity with model governance frameworks, regulatory expectations, and internal audit processes (e.g., SR 11-7 compliance, , Model Risk Management policies  MRM policies).

Grade/Level: 09

The salary range for this position is 85,000.00 - 140,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will b