Production Manager

The best managers are like the best teachers — the ones you remember forever. They don’t just give you tasks; they build your trust. They see what you’re capable of, even when you don’t. They push you, challenge you, and cheer for you, sometimes all in the same breath. Great managers, like great teachers, create a sense of belonging and possibility. They turn everyday work into a place where you grow, not just produce. Long after the projects are done, what sticks with you isn’t the deadlines or the meetings — it’s the way they made you believe you could do more, be more, dream bigger. If you've had even one of them, you get this. If you ARE one of them, we want to meet you.

It's true that people join brands, and they stay with great managers. We have a rare opportunity for one great manager to fill a new role created by significant business growth. That's right, we're growing and production is at the heart of our growth. If reading this just lit you up (and maybe brought a tear to your eye) read on.

IMPORTANT DETAILS

• This role is on-site in Hudson, New Hampshire, in our brand-new Factory (take a tour: click HERE).
• We use a market-based approach to compensation and have replaced annual salary reviews with bi-annual market reviews that may or may not lead to market adjustments.
• We ask some important questions during this process. It's our way of handing you the mic so you can tell us your story. Please don't miss that part, and take the time to answer the questions. If you skip them, you'll be disqualified immediately.
• A human will read and respond to every application and carefully consider your answers. We know that's not the norm. We save the 🤖 for our fulfillment team.

Ready to learn more?

Requirements

YOUR OBJECTIVE

You expertly manage all aspects of the production team and the operations they execute. You build and lead the team, creating a collaborative, positive culture, while holding everyone accountable for achieving results. You ensure your team has a safe, efficient, high-quality, cost-effective workplace and workflows.

Required Experience

• At least 5 years of effective people management, teams of 5 or more, in a manufacturing or production setting
• Verifiable history of positive impact on the people around you
• Expert use of the Microsoft Office suite of applications, particularly Excel
• Physically able to lift objects weighing up to 50 pounds
• Past roles included go-to expertise in process management and problem-solving

Essential Duties and Responsibilities

• Understand, support, and communicate changing production demands through ongoing meetings with your managers and your team
• Meet weekly and monthly production output and budget goals by preparing effective work schedules and work assignments
• Create consistent communication and accountability through clearly defining expectations for team leaders across all shifts
• Effectively learn all responsibilities of team leaders so you can perform or train others to perform those responsibilities in their absence
• Contribute to interviewing, selecting, and training production team members
• Contribute to the development of annual department and individual goals
• Deliver meaningful real-time feedback and performance reviews
• Effectively collaborate with temporary labor agencies to staff for times of high production demand
• Mentor, coach, and develop team leaders
• Proactively identify opportunities and risks within each work area and develop action plans that lead to lasting improvements
• Monitor performance benchmarks and work with team leaders on related communication, process improvement, and benchmark recalibration
• Maintain discipline for consistent process and quality output
• Establish a culture of attention to quality and output in all we do
• Allocate people and materials as needed for the successful production of orders and projects
• Effectively manage spare parts inventory, supplies, ink/fluids, and other related production necessities
• Create a positive culture where everyone is equally valued and treated
• Participate in the safety program and ensure that safety is a priority

What You Bring to the Role

• You know and understand the impact of our mission and the Life is Good Superpowers
• You are known as a natural leader who delivers results
• You have the de