Manager, Employee and Labor Relations

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Job Function:

Human Resources

Job Sub Function:

Employee & Labor Relations

Job Category:

Professional

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Tampa, Florida, United States of America

Job Description:

We are searching for the best talent for Manager, Employee and Labor Relations to be in Tampa, FL, or New Brunswick, NJ.

We are seeking a dynamic and experienced Labor Relations Manager to be part of our North America ERLR team. In this critical role, you will be an individual contributor responsible for supporting the negotiation of collective bargaining agreements, managing employee grievances, and ensuring compliance with labor laws. Your expertise in establishing collaborative partnerships will be critical in driving organizational success and mitigating risks during significant workforce changes. Join us to make a meaningful impact in a role that champions Our Credo culture, employee relations and promotes a culture of communication, accountability, and continuous improvement.

Key Responsibilities include:

• Foster onsite positive working relationships with union representatives, employees, and management to promote open communication
• Accountable for nurturing positive relationships between the organization, BUHR and labor unions through the negotiation of collective bargaining agreements, management of employee grievances, interpretation of labor contracts, and ensuring adherence to labor laws
• Support the mediation or arbitration processes to resolve labor disputes when required.
• Manage assigned operational activities to achieve target key performance indicators, service and operational level agreements. Partner with Labor Relations Regional Leader to analyze and convert these metrics into actionable insights for the business.
• Offer guidance and support to managers in understanding labor agreements and addressing contract-related matters.
• Participate in developing ER/LR policies for the North America region
• Facilitates and mitigates risk through direct interventions with managers and employees in handling highly sensitive cases and escalations.
• Stay informed about employment and labor practices in North America and notify management of regulatory changes
• Manage grievance, discipline, and policy interpretation requests that require advanced knowledge and authority, along with interaction with third parties, such as preparing position statements for claims submitted to government agencies (e.g., EEOC, DOL, NLRB or state agencies)
• Lead ERLR projects
• Create and conduct training sessions on Employee Relations/Labor Relations for Business Unit HR and People Leaders
• Support the overall team’s capabilities by facilitating periodic training and knowledge-sharing sessions to improve their understanding of the North America labor law landscape.
• Support implementation of change management and communication strategies for ERLR
• Propose continuous improvement initiatives aimed at optimizing service delivery by assessing and offering feedback on operational processes, policies, standard operating procedures, and work instructions, and implement key improvement plans for execution.

Qualifications:

• A minimum of a Bachelor’s Degree is required.
• A minimum of 6 years progressive HR experience with a strong focus in Labor Relations, experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management.
• Ability to establish a culture focused on speed, accountability and continuous improvement while building employee-centric repeatable and sustainable processes
• Relationship management, coaching and collaboration skills, with leaders at all levels and key stakeholders
• Experienced in shaping solutions and dri