Senior Director, Digital Portfolio Planning & Management

JOB SUMMARY

As a member of the Digital Product Operations team this role will manage the integration and alignment of the Digital Product roadmaps at the portfolio level. Responsible for driving the Digital Product organization's strategic objectives and priority planning.  Position works across leadership and product teams to develop and implement Digital portfolio reports, governance processes, prioritization practices and standards. This position manages external and discipline relationships, aligns and drives the Digital priorities and needs for key enterprise work (e.g. APIs, Loyalty, Salesforce etc.). The Senior Director must demonstrate a broad understanding of Marriott’s business, technology and the various disciplines involved to make and influence key decisions that ensure the success of the Digital Product agenda.

CANDIDATE PROFILE 

Education and Experience 

• 4-year degree from an accredited university, preferably in a technology and business discipline, or equivalent experience. 
• 10+ years in technology, product management and/or business consulting, demonstrating progressive career growth and patterns of exceptional performance.
• Roadmap strategy and definition experience coupled with communications and stakeholder management
• Strong process management and deep project management expertise
• Demonstrated experience with organizing and presenting risks and issues related to program dependencies to senior leaders to facilitate decisions that reduce program risk.
• Proven experience in multi-year planning and financial forecasting, including scenario planning
• Experience building, refining and vetting business cases to drive investment and resource decisions
• Robust analytical skills, including the ability to analyze data, draw conclusions, develop recommendations and report out.
• Demonstrated ability to assess end user/customer needs, creatively approach solutions, and decide and influence appropriate course of action.
• Direct management of cross functional, sourced and matrixed teams.
• Strong organizational skills with demonstrated ability to manage multiple high-complexity efforts and competing priorities.
• Expert comprehension and utilization of Jira and Atlassian suite to enable and evolve workflow efficiencies, configure standard data points, and multidimensional reporting 
• Ability to work through ambiguous and open-ended business requirements and priorities and translate the same into clear roadmapsand definitions of success
• Ability to establish clear communication and storytelling via presentations, key performance metrics, reports and data.
• Ability to establish and foster productive and positive relationships, to understand business, customer and stakeholder needs, and manage expectations at the executive levels
• Strong interpersonal skills including team player that works well with counterparts from various functions/departments and has the ability to influence the work of counterparts without direct reporting accountability.

CORE WORK ACTIVITIES 

Champions Digital Agenda

• Champions and communicates the Digital vision for product and service delivery.
• Communicates a clear and consistent message regarding Digital goals to produce desired results.
• Makes and executes the necessary decisions to keep department moving forward toward achievement of goals.

Charting Future Opportunities & Managing Profitability

• Identifies and shares evolving customer expectations, needs and industry trends.
• Drives establishment, refinement and communication of Digital strategy, roadmap and key priorities across the enterprise.
• Identifies and prioritizes additional enterprise priorities to inform and align with Digital strategy and roadmap.

Routines and Governance

• Develop and maintain consolidated Digital Product roadmap and backlog, ensuring visibility to dependencies at across Digital and Enterprise Products and ITD level to enable prioritization decisions and trade-offs driven by cross-product dependencies. 
• Creates dependency matrices, logs and heatmaps to present complex interdependencies in a format that is actionable to enable alignment and decision making. Models scenarios to optimize product delivery considering cross-product dependencies
• Identifies, monitors and provides visibility to the status of critical path, cross-product dependencies and highlights implications of any product roadmap or delivery plan changes to other products, as applicable. 
• Orchestrate demand management and capacity planning across Digital Products in concert with Digital Business Operations and