Director, Information Technology (Interim)

Role:

At Acquisition.com, technology isn’t just a support function—it’s a core driver of our growth. Under the leadership of our Director of Operations, we’re leveraging AI, automation, and cutting-edge IT infrastructure to scale our business and maximize efficiency.

We’re looking for a Fractional Director of IT to provide strategic leadership and hands-on execution across IT operations, cybersecurity, enterprise systems, and digital transformation. In this role, you’ll bring deep technical expertise and a business-driven approach to ensure our technology backbone is strong, secure, and optimized for growth.

As a key advisor and operator, you’ll work closely with the Director of Operations to implement and oversee IT infrastructure, cybersecurity, and enterprise applications, while collaborating with cross-functional teams to ensure technology accelerates business outcomes. This fractional engagement allows you to drive high-impact initiatives while providing flexible, expert guidance tailored to our scaling needs.

RESPONSIBILITIES:

Collaboration & Leadership

• Partner with department heads to understand their technology needs and deliver tailored IT solutions.

• Act as a bridge between business leaders and IT teams, translating business goals into technology initiatives.

• Mentor and manage an IT team, fostering a culture of innovation, problem-solving, and continuous improvement.

• Provide leadership on AI adoption within IT operations, ensuring teams leverage AI capabilities effectively.

• Must possess strong communication skills, with the ability to effectively engage and collaborate with stakeholders at all levels, translating complex technical concepts into clear, actionable insights.

Strategic Planning and Implementation:

• The Director of IT is responsible for executing the IT strategy that aligns with the organization's goals. This includes identifying technology trends, planning for future IT needs, and ensuring that IT resources are effectively utilized to support business objectives.

• Ensure the company’s systems are protected from a cybersecurity standpoint.

• Streamlining all manual data collection/reporting through automation, ensuring consistent/accurate metrics are available to all end-users.

• Prioritizing short and long-term requests/projects based on overarching company goals and impact (company, employee or client).

• Assessing all systems on an ongoing basis to ensure we are using the proper stack as a company based on our goals and growing teams.

IT Infrastructure and Digital Transformation:

• Execute a comprehensive IT strategy aligned with the company’s AI-driven technology vision.

• Oversee IT operations, ensuring high performance, security, and scalability of enterprise systems.

• Oversee and manage enterprise systems, including ERP, CRM, HRIS, and collaboration tools.

• Lead digital transformation efforts to modernize IT infrastructure and improve operational efficiency.

• Identify and integrate emerging technologies that enhance productivity and automation.

• Ensure that maintenance and support tasks are completed in a timely manner in the ticketing system.

• Provide regular maintenance/upkeep on our internal infrastructure as needed.

• Ensure that Work Hubspot, Stripe, and other applications are all high-level integrations with our systems that work smoothly and function fully at all times.

• Manage budgets and purchase software and hardware as necessary.

• Document all builds, systems, and infrastructure with sequence diagrams, flow charts, wireframes, prototypes, report mockups, and any other models and diagrams that are beneficial.

• Manage all company platforms and password protections.

• Oversee the management of Manage all onboarding and off-boarding of employees from a security standpoint.

• Developing standard operating procedures based on best practice and in support of strategies set by upper management; ensuring documented protocols, guidelines, and training are provided to all end-users.

• Assist in leading the adoption and integration of AI technologies, driving innovation and efficiency while ensuring alignment with the company’s strategic objectives.

IT Operations & Support

• Lead the IT team in providing seamless support and ensuring system uptime.

• Optimize IT service management (ITSM) processes to improve response times and efficiency.

• Oversee vendor managem