Infrastructure Engineering Senior Advisor - Linux Engineering

Infrastructure Engineer Senior Advisor – Linux Engineering

Organization: Global Infrastructure Services Group

Position Overview

Candidate will assist with the design, engineering, development, and support of information technology solutions.  They will support the design, analysis, development, and implementation phase of Linux infrastructure solutions for projects and enterprise efforts.  Will be expected to engineer and develop solutions to improve, automate systems or reduce costs.  Will assist in troubleshooting and resolving infrastructure compatibility issues based on system architecture, project requirements, and customer expectations.  Assists in the diagnosis and correction of application/network problems.  Works alongside our Operations team to ensure successful deployment of patching, security updates and other activities during maintenance windows.  Participates in the pilot of new technologies involving server, network, web, and database.  Assist with the builds of new Red Hat Linux servers / VMs.  Assists other project, portfolio, application and business teams with requests, migration, change and checkout tasks.

Position will involve the following technologies: Red Hat Enterprise Linux, Red Hat Satellite, Ansible Automation Platform, Splunk, Dynatrace, Tanium, ServiceNow, CMDB, KVM, VMWare, CISCO UCS, VCE vBlock, Oracle, JBoss, Tomcat, NAS, BASH, IDM, Delinea Centrify, Ansible, Python, GIT, OpenShift, Putty, MS Word, Excel, Outlook, Sharepoint, Webex.

Responsibilities

The Infrastructure Engineer Senior Advisor role for Linux will be responsible for architecture design, planning, implementation and day-to-day support for RHEL enterprise systems.  Other key responsibilities include:

• Responsible for engineering solutions, research, design, automation, systems management, patching, deployments, troubleshooting, and performance tuning for all Linux based operating systems.

• Assist in the engineering, deployment and building of Linux systems.

• Responsible to recommend and implement environment changes to maximize system availability.

• Drive and automate patching and deployments using the latest technologies.

• Effectively mesh various infrastructure components, such as servers, storage, networks, etc. to a service or application.

• Manage workflow through project, JIRA, ticket and change queues on a daily basis.

• Document all operational processes and procedures.  Mentor teammates and peers.

• Provide timely, creative, and alternative solutions to meet business needs.

• Provide off-hours and on-call support.

• Participate in Disaster Recovery planning and testing exercises.

• Provide regularly and timely status updates to the engineering, operations and other peer teams.

Qualifications

Required Skills:

• Strong diagnostic skills aligned to all technologies listed above.
• Ability to apply principals across technologies.
• Experience with vendor case management.
• Strong understanding of ServiceNow for tickets, changes and CMDB.
• Proficient Linux administration skills in support of RHEL.
• Proven experience with RHEL patching deployment and automation.
• Ability to use the Dynatrace tool to diagnose and isolate issues.
• Thorough working knowledge of VMWare and VMWare suite of products.
• CISCO UCS and VCE vBlock experience is preferred.
• Good understanding of networking and security concepts (switches, routers, firewall, etc)
• Experience supporting Oracle, JBoss, Tomcat, and the IBM WebSphere suite of products is a definite plus.
• Experience with Active Directory connected Linux servers.
• Excellent communication skills.
• Ability to participate in simultaneous projects and prioritize effectively.
• General knowledge of Ansible Automation and writing playbooks for server management.
• Ability to mentor and cross train team members.

Required Experience & Education: 

• A self-starter who is proactive in all aspects of the role.
• Ability to deal with ambiguity.
• Proficient organizational skills with the ability to work collaboratively with business partners.
• Must be able to span technical organizations and understand dependencies of each.
• Excellent communication, coaching and mentoring skills (knowledge sharing, peer guidance & support)
• Must be proficient in all of the following technologies: Red Hat Enterprise Linux, Red Hat Satellite, IDM, Ansible Automation Platform, Splunk, Dynatrace, ServiceNow, CMDB, VMWare, CISCO UCS, VCE vBlock, NAS, BASH, Ansible, Python, GIT, OpenShift, Putty, MS Wo