Contract Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

As a Contract Management Professional at Kyndryl, you will embark on a multifaceted journey that is both challenging and rewarding. Your primary role will be to ensure the seamless execution and management of customer contracts, guaranteeing that we not only meet but exceed the performance targets while adhering to the terms agreed upon.

In this role, you will collaborate closely with our commercial customers and internal stakeholders at Kyndryl to orchestrate a variety of crucial activities. From customer billing and invoicing to crafting proposals and basic contracts, each task will directly contribute to our streamlined Lead-to-Cash workflow. Your ability to handle contract registrations, maintain an awareness of potential risks and issues, and ensure delivery commitments are met will be key to our collective success.

Beyond the nuts and bolts of contract management, you will play a vital role in maintaining a posture of audit readiness and compliance throughout the lifecycle of the contract—from initiation and steady state to termination. Your expertise will be instrumental in supporting contract performance reporting and managing all phases effectively using Kyndryl’s established processes, tools, and methodologies.

Think of yourself as a process consultant for the Client Partner and Account Team— your investigative skills will help trace, manage, and document any potential risks or compliance issues, ensuring internal governance is tight and effective. This role is similar to a medical triage team for our contractual obligations; you will evaluate, stabilize, and rectify control-related situations as they arise.

Additionally, your involvement will extend to supporting the deployment of our Program Management System, enhancing our internal governance framework, and providing crucial CRM and audit support.

Join us at Kyndryl and become a cornerstone of our contract management team, where your expertise will drive both operational excellence and strategic compliance, ensuring the integrity and success of our business engagements across the board.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. As a Contract Management professional, you’ll gain valuable skills and experience that will put you on the path to your next career opportunity. Whether you want to transition into a senior role such as a CMS Lead or advance your career outside of Q2C – Kyndryl has opportunities you won’t find anywhere else.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Why Kyndryl:

We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional devel