Become a part of our caring community and help us put health first
 

At Humana, we look for people who have a commitment to support the best health of our members and communities. We do this by delivering personalized, simplified, whole-person healthcare experiences. We value diversity and inclusion, as well as people who will foster a good workplace culture. If you have a passion to work for a Fortune 50 Company with great benefits, we have a role for you.

MarketPoint, the organization responsible for the sales distribution of Humana’s Insurance Products, is currently seeking a versatile and experienced Senior Product Owner to join our team. This position will be focused heavily on product management, working closely with engineers in an agile SAFe environment.

What you can expect in a Senior Product Owner role at Humana:

• Able to collaborate effectively with cross-functional teams to define product requirements and prioritize features, ensuring alignment with business goals and customer needs.
• Serves as the primary point of contact between the product team and engineering teams, facilitating communication and ensuring clear understanding of requirements.
• Prioritizes and manages product backlog, working closely with engineering teams to deliver high-quality solutions.
• Utilizes agile methodologies to drive product development, including sprint planning, backlog grooming, and daily stand-ups.
• Gathers and analyzes feedback from stakeholders and end-users, incorporating insights to continuously improve product features and functionality.
• Leverages Salesforce expertise to optimize integration and utilization of Salesforce platforms within the product ecosystem.
• Collaborates with teams to integrate agent-facing tools seamlessly into the product experience, enhancing usability and efficiency for end-users.
• Tracks and reports on key performance metrics to measure product success and inform decision – making.

In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Health Savings Accounts
• Flex Spending Accounts
• Life Insurance
• 401(k)
• PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
• And more

Use your skills to make an impact
 

Required Qualifications:

• 3+ years of experience with proven delivery of business value through technology products
• Strong analytic, organization and problem-solving skills enabling sound decision making
• Ability to work independently on complex projects/initiatives

Preferred Qualifications:

• Bachelor’s Degree
• Work experience in the healthcare and/or insurance industries
• Experience developing and delivering agent facing technology products to include contact center capabilities (agent desktop/portal, quote & enroll technology, A.I., CRM, etc.)
• Demonstrated ability to partner with all leadership levels, and business/technical stakeholders to drive alignment and influence high impact decisions, enabling meaningful experience changes for consumers/agents
• Highly effective communication skills to include written/visual (i.e. PowerPoint, etc.), meeting facilitation, and presenting a narrative/story to various audiences
• Experience developing/delivering solutions through the Scaled Agile Framework (SAFe)
• One or more SAFe certifications (Agilist, PM/PO, SPC, etc.)
• Vendor management experience

Additional Information:

Work at Home/Remote Requirements

Work-At-Home Requirements

• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
  • Wireless, Wired Cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership.  (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)
  • Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota.  Associates who live and work from Home in