Manila - Network & IT Support Engineer

<p><strong>EviSmart</strong></p> <p><strong>Network & IT Support Engineer</strong></p> <table width="624"> <tbody> <tr> <td width="624"> <p><em>"Most IT roles fix problems after people notice them. This one is the reason people never notice — because the network is always up, the device is always ready, and the account is always right."</em></p> </td> </tr> </tbody> </table> <p> </p> <p>📍 Manila, Philippines  •  On-site  •  Full-Time  •  Scope: Philippines, Canada, South Korea, China</p> <h1>WHAT EVISMART IS BUILDING</h1> <p>EviSmart is the leading dental Autopilot system operating across 28 countries in a $40B healthcare industry — and the Manila team builds and ships it. Not an MVP. Not a pilot. Live, in production, with thousands of dental labs and dentists depending on the platform every day to run their business.</p> <p> </p> <p>We have multiple in-house AI teams building the next generation of dental design automation — and Manila is where it gets operationalized. We are one of the few genuinely AI-first companies in the Philippines. The models are being built here. The product is scaling here. The opportunity is here.</p> <h1>WHY THIS ROLE, WHY NOW</h1> <p>EviSmart runs a live global platform that 300 people across four countries depend on every single day. Right now, that infrastructure relies on a small team managing a growing surface area — devices, accounts, network, security controls, and compliance — without a dedicated engineer who owns the full stack from the Manila office outward.</p> <p> </p> <p>The Network & IT Support Engineer is the role that closes that gap. The person who joins now will own the Manila physical network end-to-end, build out the endpoint support model for all four countries, and embed security controls into the network layer in close partnership with our Cybersecurity FPE. When a new hire's device isn't ready on Day 1, the whole company sees it. When the Manila network goes down, 200 people stop working. When an account stays live after a departure, it's a security incident.</p> <p> </p> <p>None of those failures should be possible — and this hire builds the system that makes them impossible.</p> <h1>WHY EVISMART</h1> <ul> <li>Leading dental Autopilot system in a $40B global healthcare industry — operating across 28 countries, live in production</li> <li>Multiple in-house AI teams building proprietary models — not just consuming APIs. Claude, Cursor, Luvable, and LLM-powered workflows are part of the daily stack</li> <li>Manila is not a back office. It is th