Sr. Learning Manager, US Commercialization Learning, CV

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

This Senior Manager position is a headquarters-based position and reports to the Director, US Cardiovascular Commercialization Learning.  In this role, the Senior Manager will work collaboratively across a fast-paced and complex matrix organization, which includes the Cardiovascular Commercialization Teams, the US Field Enablement Team, WW Centre of Excellence, and Enterprise Learning Services.  Specifically, the Senior Manager will work in close partnership with colleagues from several functions (e.g. Sales, Marketing, Sales Operations, Medical, Legal, Compliance, etc.) to strategically address business needs and ensure that we deliver on our objective of demonstrating value to both customers and patients. 

In addition to the above-mentioned initiatives the role will be responsible for evaluating ongoing Commercialization Learning needs and recommend appropriate strategies, tactics and budget planning process for assigned products.

• Collaborate with training colleagues, Sales, Operations, Marketing leadership, and preceptors consistently implementing results-focused, performance-based, standardized training and development processes.
• Strategic planning and development of a comprehensive sales training curriculum for use during training classes, POAs and other national/regional/district meetings.
• Coordination and alignment across the matrix and cross-functional team to ensure all training materials meet the goals and objectives of both Sales and Marketing.
• Ensure training resources (e.g. materials, workshops, infographics/job aids, etc.) meet all regulatory, legal and compliance requirements for assigned individual projects and initiatives.
• Deployment and delivery of a curriculum inclusive of key competencies - Selling Skills, Scientific Agility (clinical disease state knowledge, competitor and market landscapes), and Business Analytics.
• Work with and/or manage external vendors and internal personnel to ensure the successful design and execution of assigned training programs and projects.
• Assess and analyze the effectiveness of assigned training programs and initiatives utilizing Kirkpatrick Model
• Identify and utilize innovative technologies to facilitate adult learning and pull-through of both live and virtual training capabilities
• Engage the WW Centre of Excellence to share/leverage assets

Position Requirement

• Bachelor’s degree or equivalent required; Master’s or Doctorate degree preferred
• Minimum of 5 years Pharmaceutical industry experience preferred
• 1 year of Sales training experience is required, 2 years Sales Training in Cardiovascular preferred, particularly in structural heart, Atrial Fibrilation and/or Secondary Stroke Prevention
• Demonstrated curriculum design and understanding of adult learning principles including previous experience leading workshops
• Effective communication, facilitation, and presentation skills
• Proven performance with a track record of meeting or exceeding goals
• Demonstrated ability to effectively manage multiple projects
• Demonstrated ability to develop and implement key learning objectives, strategies, and tactics
• Problem solving and solutions-oriented team player
• Strong business analytics to understand and analyze business and market drivers, develop, execute and adjust business plans
• Experience operating within a highly complex cross-matrix environment; ability to connect and collaborate with key matrix team members including Marketing, Sales Operations, Commercial Sales, Medical, Legal, Regulatory, & Compliance
• Impact driven with high learning agility and keen ability to prioritize
• Proficiency i