User Researcher

User Researcher

Description -

HP is the original Silicon Valley garage company, where two engineers started a global revolution in technology and innovation. Today, HP is going back to its roots with 367 Garage, a new incubation group leveraging GenAI to create new product categories and the future of compute.

367 Garage operates as a startup incubator within HP, giving its teams the autonomy, resources, and support to explore, experiment, and execute on their ideas, while leveraging HP’s scale of execution and distribution. 367 Garage creates products and businesses across consumer and enterprise markets, with a focus on the intersection of hardware and AI.

The name 367 Garage reflects HP's history and vision. 367 Addison Avenue is the address of the famous garage where Bill Hewlett and Dave Packard founded HP in 1939. The garage is now a historic landmark and a symbol of HP's culture of innovation and entrepreneurship. By naming its incubation group 367 Garage, HP honors its past and looks forward to its future, where GenAI will enable new possibilities and experiences for people and businesses around the world.

User Researcher

HP’s vision and promise is to engineer experiences that amaze our customers.  With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, we continue to deliver ground-breaking new technologies to build on our 83-year legacy of innovation.

The Future Technology & Experience, within Personal Systems (PS), was created with a maniacal focus on designing and delivering seamless experiences for our customers.  We are seeking a creative and insightful User Researcher to join our team and specialize in concept testing. You will play a vital role in evaluating the potential of our innovative product ideas by designing and conducting rigorous concept testing studies. Your insights will be instrumental in shaping the future direction of our products and ensuring they resonate with our target audience.

Responsibilities:

• Design and conduct user research studies focused on testing concepts, selecting appropriate methodologies to meet the unique needs of each study (interviews, cards sorts, prototype evaluation, etc).
• Develop clear and concise test materials that effectively convey and explore the essence of the concept.
• Analyze user feedback and identify key themes and insights that will help refine direction or resolve experiences of the product.
• Utilize data visualization techniques to present research findings in a clear and compelling manner.
• Collaborate with designers, product managers, and engineers to refine and iterate on concepts based on research findings.
• Stay up-to-date on the latest concept testing methodologies and best practices.

Qualifications:

• 3+ years of experience in UX research, with a strong understanding of concept testing principles and methods.
• Proven experience designing and conducting concept testing studies for various product types (especially focused on hardware, but software experience a plus).
• Experience with user research tools and software relevant to concept testing (e.g., SurveyMonkey, Optimal Workshop, UserTesting).
• Excellent analytical and problem-solving skills.
• Comfortable understanding and communicating concepts related to cutting edge technologies.
• Strong communication and collaboration skills, with the ability to effectively present research findings to diverse audiences.
• Able to communicate insights in an actionable way.
• Passion for innovation and a keen interest in understanding user needs and preferences.

HP offers a comprehensive benefits package, including:

•  Dental insurance

•  Disability insurance

•  Employee assistance program

•  Flexible schedule

•  Flexible spending account

•  Health insurance

•  Life insurance

 

 

Per the California statute, the estimated range of compensation for this job in that location, at the time of this posting, is $100,000-150,000.  This position may be eligible for incentive pay, for openings where this is applicable.

Job -

Software

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service sta