Manager, Software Engineer - AEM, Digital Experience Platform

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As a Manager, Software Engineer - AEM (Adobe Experience Manager), you will be responsible for managing a dynamic team of developers, ensuring successful delivery of the product features, conversion of the requirements into technical designs which includes enterprise-level architecture and implementing strategies for developing and using components of the Adobe AEM platform to support multi-site, multi-channel, multi-lingual delivery environments.

What you get to do in this role:

• Lead and manage product development activities building websites and applications using Adobe Experience Manager (AEM) in a fast-paced environment.
• Responsible for the overall systems development life cycle for product implementation.
• Work with product management, design, support and other dev teams to create high-quality solutions.
• Manage the day-to-day activities of the development team within an Agile/Scrum environment and ensure team operates on Trust, Healthy environment, Owns deliverables and Results.
• Help solving difficult and sometimes ambiguous problems.
• Contribute and participate in reviews for architecture, design and code.
• Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team.
• Identify and develop processes to enable business stakeholders to take advantage of the Marketing Technology stack.
• Ensure standards are followed to deliver quality code and solutions with automation at the heart of any new design.
• Create UX experience for Web Production to update business critical content to ServiceNow.com
• Facilitate and participate in project planning sessions to analyze development requirements.
• Forecast and report on performance and identify gaps and opportunities for growth.

Qualifications

To be successful in this role you have:

• Bachelors or Masters in computer science or related field.
• Strong understanding of SDLC methodologies (Agile, SCRUM)
• Minimum of 10 years software development experience and advanced coding skills with high-quality results utilizing one or more of the following Java, JavaScript, RESTful API, HTML, XML, CSS.
• Minimum 3+ years of experience building and managing development teams delivering high quality enterprise ready software within a global setup.
• 2+ years of experience implementing Adobe AEM 6.5 and later required. Design, develop and support AEM components, integrations, and applications.
• A hands-on engineer who has organically evolved/grown to a management role.
• Experience providing direction, delegate assignments, and support to accomplish tasks with their team.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Experience with Cloud Application Development Platforms.
• Experience working with geographically separate project teams.
• The ability to guide a team independently with minimal oversight while delivering outstanding results.
• Proven ability to hire top talent and build out winning team.
• Knowledge of web development framewo