Account Payable Assistant

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Mission
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs.  Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty. 

Values

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

Job Description

The position is responsible for processing various types of accounts payable transactions including data entry of vendor invoices, employee expense reports and manual payment requests. The position is also responsible for responding to vendor inquiries, the preparation of monthly general ledger account closing activities, generating accounts payable aging reports, generating the weekly check payment schedule and maintaining the vendor master files in the accounting system.

This is a hybrid position. Monday through Wednesday at the South Bend, IN office and Thursday and Friday working from home.

Duties and Responsibilities

• Process vendor master file update.
• Process incoming payment requests through Company Accounts payable software accuracy and timeliness.
  • Monitor invoice processing cycle to ensure payments are made according to discount date where available or due date.
  • Review exceptions and forward to appropriate team member for handling.
• Provide support in ensuring invoice transactions in the Accounts Payable software are approved timely in the software; email follow up reminders as appropriate.
• Assist in the review of Purchasing Card expenses and ensure all transactions are accounted for in proper accounting period, is appropriate and approved per the Delegation of Authority Policy.
• Review employee T&E report submissions for compliance to Company Policies.
  • Communicate reports with expenses that do not comply with Company Policy to Accounts Processer II for handling.
• Assist in on-boarding new vendors from acquisition related events
• Provide superior customer service to Press Ganey associates and other business partners.
  • Prompt response to all phone, email or other communications
  • Assist with training of Company’s payables software, create/maintain employee Company’s payables software access.
  • Partner with business to ensure data accuracy and fluid information share of technology, compliance, etc.
• Miscellaneous tasks as needed: department mail, 1099 preparation and distribution, audit requests, software upgrades, process improvements, etc.

Qualifications

• 1-3 years’ experience accounts payable processing experience.
• Professional Certification i