Medical Office Assistant

Description

CareLink is searching for a full-time (30-40 hours per week) Medical Office Assistant. This position will be located primarily in our East Providence office with some local travel to assist doctors providing mobile healthcare services required.

Primary Responsibilities:

• Answering and directing phone calls, greeting visitors and patients, creating appointments, and handling all queries
• Informing the doctors, clinical staff, and member sites of impending appointments
• Supporting and maintaining the EMR filing system for all patient documents and reports submitted
• Collaborates with CareLink stakeholders to establish schedules and plans that allocate available resources to best serve client or customer needs.
• Answering emails and other electronic messages as required
• Assist with processing patient billing
• Perform file system and database management
• Assist with scheduling meetings
• Handle faxes and mail
• Prepare reports, invoices and memos
• Supports and assists Providers by preparing equipment, traveling, and assisting in patient care as needed
• Maintains medical supplies inventory and performs preventive maintenance to keep medical equipment operating.
• Verifies patient information by interviewing patients, recording medical history, and confirming purpose of visit.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.

Requirements

Required Skills/Abilities

• 1+ year of professional office experience
• Valid driver's license
• Proficient with technology, ability to train others
• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Understanding of the business of a medical practice.
• Strong analytical and problem-solving skills.
• Knowledge of HIPAA rules and regulations pertaining to patient confidentiality and dissemination of information.

Qualifications – Preferred

• 1+ year of professional experience in a medical office
• Certified Clinical Medical Assistant (CCMA), CNA, or Dental Assistant
• Experience with EMR (electronic medical records), medical terminology, and coding