Medical Assistant - Internal Medicine

Under direct supervision, assists physician in providing direct patient care and evaluation of patients in an office. Performs direct patient care such as phlebotomy, EKG, specimen collection, wound care, medication administration and vital signs. Maintains supplies and schedules patient appointments.

Education

HS or GED

Experience

• 1 year experience as a medical assistant or successful completion of MA training program through Fortis, Community College Baltimore County, Baltimore Healthcare Coalition, TESST, Brightwood or SANDS OR 1 year of MA experience highly preferred.

• National Certification as a Certified Medical Assistant may be substituted for years of experience req.

Skills

• Knowledge of medical terminology
• Skill in using techniques for phlebotomy, EKG, specimen collection, medication administration and taking vital signs
• Skill in written and oral communication
• Ability to distinguish normal from abnormal diagnostic results
• Ability to pass a medication calculation test with an 85% or better prior to hire

Licensures, Certifications

• Certificate of training from a nationally recognized Medical Assistant program
• Heart saver (CPR Certification)
• National Certification as a Certified Medical Assistant preferred

Physical Requirements

• Ability to walk and stand for up to eighty percent (80%) of work time.

Working Conditions

• Exposure to disinfectant and detergent solutions.  Exposure to human specimens

Principal Duties and Responsibilities:

Performs direct patient care in an office such as:

• Takes and records vital signs
• Routine diagnostic tests
• Administers medications
• Prepares patient for exam
• Record EKG
• Maintains examination schedule.  Evaluates patients for schedule of appropriate preventive or other care such as immunizations, eye exams, PAP smears, pain management, or wound care.
• Responds to patient questions. Assists patient with dressing and undressing, getting off and on examination table. Chaperones patient as needed during examinations.
• Reviews diagnostic results and reports abnormal results to physician.
• Cleans room as needed between patient exams; maintains cleanliness and order of exam rooms. Stocks and orders supplies; sterilizes medical equipment, and performs medical office clerical duties as assigned.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently

Pay Ra