Retail Supervisor

What you'll bring to the team

 

🎉 Join Our Team as a Retail Supervisor! 🌟Are you ready to be a leader in a dynamic, fun environment? 🌟 As a Retail Supervisor, you'll play a key role in ensuring that our guests and staff have the best experience possible, all while leading a fantastic team! 🙌

Qualifications & Experience

🏆 What You'll Do:

• Lead by Example – Be the superstar on the floor, inspiring your team with your world-class customer service. 🌍💪

• Create Magical Moments – Deliver unforgettable experiences and consistently exceed KPIs & Mystery Visit targets. 📈✨

• Train & Support – Help onboard and train new team members to ensure safety, efficiency, and awesomeness. 👩‍🏫👨‍🏫

• Manage Operations – Collaborate with the Retail Manager on scheduling, merchandising, and inventory control. 📅📦

• Be a Team Player – Lead your team to be positive, proactive, and most importantly, FUN! 😁🎉

• Safety First – Ensure all safety standards are followed, keeping both staff and guests safe. 🦺🛡️

• Handle Challenges – Take charge when issues arise and make sure everything runs smoothly. 💥💡

👥 Who You Are:

• A born leader who loves helping others grow 🌱

• Able to juggle multiple tasks while keeping a smile on your face! 😁

• You thrive in a fast-paced environment and stay calm under pressure 🏃‍♀️🏃‍♂️

• A people person with excellent communication skills 📣💬

• You have at least 2 years of experience in a supervisory role in retail, hospitality, or similar industries 💼

🔑 Key Responsibilities:

• Provide mentorship, motivation, and feedback to your team every day ✨💬

• Ensure the highest standards of cleanliness, service, and safety 🧽🛎️

• Handle guest complaints with professionalism and care 🧡

• Assist in recruiting and onboarding new talent ✨

• Track performance and help your team grow through personal development plans 📈📋

• Manage and maintain inventory and help with stock take 🔍📦

• Collaborate with the leadership team on shift briefings and other team initiatives 🤝

💡 Why You'll Love This Job:

• A supportive and fun work culture where every day is different 🎢

• Endless opportunities for growth and development 🌱

• Work in a high-energy environment with a team that’s all about having fun while working hard 🎉

• The chance to make a difference and inspire others through your leadership 💫

🎓 Education & Experience:

• High school diploma or GED required 📚

• 2+ years of supervisory experience in retail or a customer-facing environment 🏬

• Experience in sales, guest services, and team leadership 🏆

🚗 Travel Requirements:

• May require occasional local or domestic travel ✈️

👷‍♀️ Health & Safety:

• You’ll be responsible for your safety, your team's safety, and our guests' safety 👷‍♂️💼

• You’ll follow all health, safety, and security policies to ensure everyone’s well-being 🛡️

• Incident reports and risk assessments are part of the role ✅📋

💪 Physical Demands:

• Able to stand, walk, bend, lift up to 50 pounds, and move throughout the attraction with ease 💪

• Comfortable in varying temperatures and working indoors/outdoors 🌞❄️

• Ready to adapt and move fast to meet the needs of the day 🚀

🌍 Our Values:

• We Care – We go above and beyond for our guests and our people 💙

• Own Your Craft – We always strive to get better and grow 💼