Student Contact Center - Administrative Assistant (NFWS)

Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center.

Purpose within the Organization:

The purpose of this position is to assist the Student Contact Center department with administrative duties.

Responsibilities Related to Purpose:

• Assist Student Contact Center leadership with administrative tasks.

• Assist with recruiting and onboarding process.

• Assist with creating various work and training schedules.

• Collect, maintain, and ensure the accuracy of various data.

• Produce ad hoc reports and data as needed.

• Maintain paper and electronic filing systems.

• Answer incoming calls and emails.

• Other duties as assigned.

Qualifications:

• Availability Monday – Friday from 8:00am –5:00pm.

• Able to consistently work 15-20 hours weekly.

• Must be available to work most of summer and other school breaks.

• Have intermediate knowledge of MS Excel.

• Computer experience with MS Outlook and Word.

• Experience providing excellent customer service in person and over the phone.

• Strong organizational skills and attention to detail.

• Strong communication both written and verbal.

• Ability to maintain professionalism and confidentiality.

• Willingness to work, learn, and be flexible.

• Positive attitude.

• Self-directed/motivated.

• Dependable and punctual.

Grand Canyon Education is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

• Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage
Anticipated End Date: June 30, 2026

Number of Openings: 1

Manager: Student Contact Center – Assistant Director