Associate Senior Director, Family Support Services

Description

Summary: 

Under the general direction of the Senior Director, the Associate Senior Director of Family Support Services is responsible for management and operations of St. Stephens CARE Center and applicable programs that operate at facility. This involves fiscal and programmatic oversight, including budget management, staff supervision, capacity-building, grants/contract compliance, and performance management to ensure delivery of high-quality services and programs. The Associate Senior Director is responsible for day-to-day operations and overall growth and sustainability of the following programs: Food Pantry, Clothes Closet, including Veronica’s Boutique, and Mobile Relief Units, the Hope Truck and Faith Shower trailer.

Position Responsibilities:

Day to Day Operations

• · *Oversees day to day operations of the St. Stephens CARE Center which provides food, clothing, and case management services to clients on a walk-in basis.
• · *Ensure compliance of food pantry in accordance with USDA/Food Bank Regulations.
• · *Oversee Mobile Relief Unit coordinator to deploy and provide services through HOPE Truck and Faith Shower trailer throughout the community to increase outreach impact.
• · *Monitor intake process, self sufficiency assessment, referrals of client cases to case management, and all applicable data entry associated to client demographics and services.
• · *Monitor inventory of food, clothing, and supplies including in-kind donations and purchased products.
• · *Procurement and ordering of products for the food pantry.
• · *Oversight of warehouse operations to ensure stewardship and distribution of products in inventory and maintain neat and orderly.

Administrative and Fiscal Responsibilities

• *Develop and maintain the program budget in consultation with appropriate staff members.
• *Responsible for compliance with federal grant regulations including programmatic and fiscal oversight.
• *Responsible for on-going monitoring of program budgets and expenses, including budget revisions when appropriate. 
• *Complete purchase requisitions in accounting software and coding receipts in the credit card platform on time and with accuracy.
• *Ensure program compliance with policies, procedures, and performance outcomes established by funders, accrediting bodies, and Catholic Charities. 
• *Prepare performance, fiscal, and statistical reports for necessary positions, funding sources, and other external stakeholders.
• *Prepare and monitor agency reports for program quality improvement (PQI).
• *Ensure maintenance of confidential files and record-keeping systems.
• *Identify, gather and analyze data relative to trends in program areas.
• *Develop and monitor systems for efficient workflow.
• *Prepare grant applications and implement grant-funded projects.
• *Work with volunteer department to recruit, train, and retain volunteers to help in program areas.

Supervisory Responsibilities

• · *This position is responsible for recruitment, hiring and training of all staff under their supervision and will make recommendations for termination of employees. 
• · *To develop and implement employee development plans for program employees.
• *Must ensure the completion of all required professional development assignments in a timely manner for their direct reports,
• *Must complete all required professional development assigned in a timely manner
• Must be sensitive to the service population’s cultural socioeconomic  characteristics.
• Adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self, others. 
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to      include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of