Regional Technology Manager

Company Description

KIPP Metro Atlanta Schools is part of the growing network of KIPP Public Schools across the nation. KIPP Public Schools is a national network of free, open enrollment, college-preparatory public schools dedicated to supporting all students to reach their highest aspirations. There are 270 KIPP schools across the nation serving more than 120,000students. Nationally, KIPP students have a 4X higher graduation rate than that of their peers.

KIPP Metro Atlanta currently operates eleven KIPP schools including four primary schools, five middle schools, one K-6 school, and one high school, as well as the KIPP Forward program which supports students through college, career, and beyond. 

Job Description

KIPP Metro Atlanta Schools' Regional Support Team seeks a Regional Technology Manager who is responsible for managing technology consultants/contractors.

As Regional Manager of Technology, your core responsibilities include:

Technology Management 

• Daily run-the-business  of the region’s growth including but not limited to the following areas:
  • Application Management Services
  • IT Service Desk
  • End User Computing
  • Voice/Data Networking
  • Workplace Management
  • Device Management
  • In-field Technology
• Audit IT systems and assess their outcomes;
• Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs/laptops, operating systems, hardware, software, peripherals, mobile devices, and Office Automation equipment;
• Implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing and service provision;
• Oversee the IT policies and procedures to ensure that schools and regional offices operates effectively and reliably;
• Plan, organize, control and evaluate IT and electronic data operations;
• Oversee IT daily operations, supervise systems and IT vendors;
• Implement strategy as it relates to the organization's IT infrastructure;
• Ensure security of data, network access and backup systems;
• Oversee IT Helpdesk operations and ticket system.
• Supervise installation and maintenance of computers, network equipment, servers, firewalls and other IT equipment;
• Special projects and other tasks as assigned by Director of Technology.

Administration and Finance 

• Prepare and analyze reports as requested;
• Manage financial aspects of the IT department, including purchasing, payment processing, budgeting and budget review;
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Manage vendor contracts for IT related services and ensures vendor compliance. 
• Execute the region’s asset management plan for IT hardware, software and equipment.
• Ensure compliance with standards and relevance with industry security and audit norms;
• Strong understanding of enterprise IT environments outside the direct scope of security including networking, servers and application

Special Projects  

• Manages effective implementation of annual technology projects. 
• All other duties as assigned
   

Qualifications

• Bachelor’s degree in Information Technology or related field.
• N+ Certification / Cisco Network certification preferred
• Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
• Experience operating in a SOC2 or other security audited environment
• 2+ years management experience working in IT operations, supervising technology teams, and technology projects
• Excellent leadership and decision-making skills
• Experience with switches, routers, and firewalls, VoIP Phone systems, SANs, VMWare SaaS preferred
• Excellent verbal and written communication skills
• Ability to work as a leader and as part of a team
• Ability to manage the ambiguity and multiple priorities
• Relentless results-orientation
• High proficiency in Microsoft Excel, PowerPoint, Word, and Outlook and clerical proficiency
• Effective communicator (both written and verbal) ability to lead professional development
• Demonstrate sound judgment and steadiness in crisis situations 
• Be flexible and adaptable to changing environments; bounce back quickly from set backs 
   

Additional Information

The salary range for this role is $70,000-$80,000 and depends on prior experience, as well as a benefits package including

• Healthcare (medical, vision, and dental) 
• Life and Long-term Disability
• Additional Voluntary Supplement