Project Manager II (Credit Cards)

Work Location:

Spokane, Washington, United States of America

Hours:

40

Pay Details:

$91,000 - $145,600 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

Plan, manage and deliver distinct projects through all specific phases, in alignment with business and / or enterprise strategies. Provide leadership, direction and coaching to teams(s) while partnering with business and executive stakeholders within a single or across multiple Lines of Business (LoB).

Depth & Scope:

• Manages projects with moderate regulatory oversight
• Project risk profile is low to medium
• Management direction or executive oversight is provided as necessary
• Typically leads the delivery of Tier 3 and /or Tier 4 projects with up to medium complexity profiles
• May indirectly manage a cross-LoB Project team consisting of Business Analysts, Business SMEs and Technology
• Resources where applicable to the project
• May manage a number of small projects at any given time, and time horizon of projects generally range from short to medium term

Education & Experience:

• Bachelor's degree required
• Project Management Certification required
• 7+ years relevant experience
• Comprehensive knowledge of the practices, procedures and principles of project management
• Exposure to financial management with respect to tracking, forecasting and managing project budgets.
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Strong facilitation skills
• Commitment to team skills development and ability to attract top talent
• Team player with ability to build and maintain strong working relationships with internal and external partners
• Ability to create and foster a cohesive team, and promote a positive work environment for all employees.
• Ability to think strategically and possess strong business acumen
• Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
• Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
• Comfortable with ambiguity and ability to cope with rapid change
• Strong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectations
• Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution

Customer Accountabilities:

• Engages executive sponsor to ensure active participation on project initiatives
• Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
• Establishes effective project oversight and other governance bodies, and engages the correct levels to support the direction for the project
• Provides ongoing communication to key stakeholders, including the Project Sponsor, Business Project Owner, Program Manager and Portfolio Manager to ensure they are aware of significant changes to the project status in a timely manner
• Responds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
• Provides advice and guidance to business partners and project team as required regarding best practices in project management
• Applies Organizational Change Management principles and practices in order to effectively manage the people side of change (e.g., stakeholder analysis, business process management, people readiness, sustainment planning, etc.)
• Communicates project summary, status, financials, etc. to appropriate high-level executives at the Bank
• Collaborates with the appropriate partners to ensure required resources are assigned to the project for successful delivery
• Assesses and ensures that customer experience / stakeholder implications are appropriately managed
• Builds co