Director, Global Security Technology, Construction & Service Delivery

We are looking for a highly qualified and results-oriented Director of Global Security Technology, Construction & Service Delivery to lead the functional teams responsible for the maintenance of security systems, service delivery, technology roadmap development, and security design guidelines for site construction and significant customer projects. In this leadership position, you will not only provide strategic direction and hands-on management but also focus on fostering a culture of team development and people management.

You will ensure seamless service delivery, integration of physical security technologies, and effective resolution of security-related challenges across CyrusOne’s data centers. This role involves leading cross-functional teams, managing large-scale security initiatives, and continuously optimizing technical support for physical security systems.

Furthermore, you will prioritize the professional growth of your team members, implementing training programs and mentorship opportunities to enhance their skills and capabilities. Collaborating with senior leadership, you will safeguard sensitive assets, coordinate with diverse stakeholders to implement security infrastructure projects, and oversee a team of physical security support desk engineers dedicated to resolving issues related to physical security technology.

Responsibilities:

Strategic Leadership:

• Roadmap Development: Create a comprehensive global physical security technology roadmap tailored for data centers that aligns with organizational goals, including risk management, operational efficiency, and regulatory compliance.
• Long-Term Planning: Collaborate with executive leadership to define and implement long-term security objectives specific to data centers, ensuring their integration into the overall business strategy.
• Stakeholder Engagement: Engage with key stakeholders, including data center operations, IT, Design and Construction teams, to gather input on security needs, fostering a collaborative approach to security planning and execution.

Project Management:

• End-to-End Oversight: Oversee the full lifecycle of physical security technology projects in data centers, from initial concept and design through implementation and operational handover, ensuring projects are completed on time, within budget and meet contractual requirements.
• Framework Creation: Develop a structured framework for project management that includes standardized processes, methodologies, metrics tracking and best practices tailored for physical security projects in data centers. This framework will encompass phases such as initiation, planning, execution, monitoring, and closure.
• Tools and Systems Implementation: Select and implement project management approach and systems to facilitate collaboration, streamline communication, and enhance tracking of project progress. Ensure these tools are utilized effectively across teams to promote transparency and accountability.
• Resource Coordination: Coordinate resources effectively across multiple projects, ensuring adequate staffing, equipment, and technology are in place to support project requirements. Develop contingency plans to address resource constraints or project delays.
• Risk Assessment Protocols: Establish risk assessment protocols specific to security projects, supply chain, vendor staff allocation, identifying potential risks early in the project lifecycle and implementing mitigation strategies to address them proactively.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure project success, including timelines, budget adherence, quality of deliverables, and stakeholder satisfaction. Use these metrics to inform future project planning and adjustments.

Technology Innovation:

• Emerging Technologies: Continuously assess and implement cutting-edge physical security technologies, including automation, AI-driven video surveillance, biometric access controls, advanced intrusion detection systems, and integrated security management platforms specifically designed for data centers.
• Research and Development: Stay informed on industry trends and advancements in data center security technologies, exploring new solutions that address emerging threats to physical security and improve overall security posture.
• Pilot Programs: Initiate pilot programs to test new physical security technologies and methodologies in data centers, gathering data and feedback to inform broader implementation strategies.

Physical Security Administration and Support/Helpdesk Management:

• Support Desk Oversight: Oversee the management of the physical security administration and s