Education Specialist, AMI Programs

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

The Educational Experience Specialist plays a key role in delivering exceptional customer learning experience and coordinating educational programs with excellence within the AMI program portfolio. This position enhances the learning journey for participants before, during, and after educational events. Key responsibilities include managing all communications vital to program success, developing engaging promotional materials, and managing patient/model logistics for live demonstrations. This role also offers opportunities for growth and adaptation in alignment with evolving program needs and execution strategies.

Responsibilities:

• Serve as the primary point of contact for AMI program communication for internal teams and external Faculty trainers.
• Support Facial Aesthetics and Body Contouring educational programs.
• Plan and implement operational initiatives that align with organizational goals.
• Develop and improve program procedures and protocols.
• Manage tasks within budget.
• Develop AMI program resources, invitations, in collaboration with cross functional teams and vendors.
• CVENT/Atrium management, support with customer registration and link to performance.
• Ensure consistent and compliant internal and external program communications.
• Assist in the on-site execution of AMI programs, working with program managers and vendors.
• Manage patient/model communications, expectations, and logistics for live demonstrations.
• Support end-to-end customer experience from registration, pre-work, during instructions and post program pull through.
• Collaborate with project sponsors, cross-functional teams,