UX Writer, Systems

Summary

Apple is where people do the best work of their careers. Work that has an impact on individuals and the world. Work that is challenging and fulfilling. Work that doesn’t always feel like work.

This role is part of the Product, Design & Marketing team on Apple Services, which includes a range of apps and services spanning productivity, entertainment, cloud, and commerce.

We’re searching for a UX Writer to bolster and evolve the foundations of our writing and design systems. You are a brilliant problem solver and excellent communicator with a passion for language. You recognize how words shape the user experience not just through meaning, but also their visual impact and emotional resonance. You’ll join a team of writers in pursuit of creating expressive, intuitive, and collaborative experiences that set new standards for the industry and connect people in meaningful ways.

Description

We are looking for a visionary writer unafraid to explore new ways to assure the quality of the language in our products. The Writing arm of our Product, Design & Marketing team works across services and products, including ones that are currently available and ones that are just barely being imagined. As the UX Writer dedicated to improving experiences across Apple apps through system-level and special projects, your responsibilities will include:

* Leading the charge of aligning quality UX content across services
* Designing and driving new methods to operationalize writing excellence
* Managing the ecosystem of documentation and tooling related to standards
* Integrating writing guidance into design systems
* Developing templates and UX content components
* Codifying, documenting, and evolving core writing standards
* Consulting on style matters and overseeing governance
* Socializing writing guidance at all levels
* Finding new ways to leverage AI in UX writing
* Deploying resources and tools that scale quality UX content
* Adapting and evolving resources for future needs
* Partnering with design on accessibility initiatives
* Pinch hitting on select UX writing projects

Preferred Qualifications

Strong sense of Apple’s design, human interface, and editorial standards
Experience defining guidelines for generated content and evaluating model outputs
Passion for Apple, its products, and its customers.

Minimum Qualifications

8+ years of professional UX writing experience
Direct experience developing design systems or UX writing resources
Exceptional organizational skills including information architecture
Deep familiarity with public writing and design systems and other industry standards
Experience writing end-to-end flows and other in-product copy across mobile and desktop
Experience collaborating across functions in product development
Experience using large language models, and an ability to see how they can be leveraged in writing systems
Well-honed ability to develop, apply, and evaluate voice and tone for products
Strong ability to present and defend writing choices in large forums, including executive reviews
Strong ability to advocate for users through thoughtful, intuitive language while balancing business needs
Enthusiasm for an iterative writing process, incorporating feedback from cross-functional teams and senior leadership
Expertise working with design and product documentation, including wireframes, functional specs, and familiarity with design tools like Sketch
Understanding of writing optimized for accessibility and localization
A meticulous attention to detail