Senior Technical Program Manager

Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud.  We are looking for a Senior Technical Program Manager to join our Core Datacenter Services team. Within CO+I, the Core Datacenter Services (DCS) team is responsible for the development and implementation of global strategies across our Datacenters (DCs).

The Process Improvement and efficiency (PI+E) team enables resource efficiency across DC Ops through Continuous Improvement focused program management and analysis. The Technical Program Manager role is responsible for leading end to end projects that impact DC Operations to ensure successful delivery of both business and technology initiatives required for program completion. This role applies project management best practices across the full project lifecycle, with a focus on utilizing (or creating where necessary) standardized checklists, reusable templates, and technical feasibility frameworks that enhance delivery quality, consistency, and standardization across a wide range of initiatives.  Subject of programs can include hardware, software, process, and standards implementations, changes, and/or removal.

This technical program manager will need to enable engineering delivered results while aligning to process success. Partnerships span multiple organizations and should be driven independently. The candidate should be able to drive multiple programs from inception to delivery in parallel, and understand what success looks like and manage complex risk.

Responsibilities

• Utilize the project management frameworks (such as launch, Continuous Improvement, and Change Management)
• Work across multiple stakeholder groups to gain requirements, provide status, and signoff of project deliverables
• Collaborate with management, engineering, and operations teams to define project specifications and procedures. 
• Manage project scope, timelines, budgets, and resources to ensure successful delivery
• Collaborate with cross-functional teams—including engineering, product, and operations—to define business requirements and integrate technical feasibility criteria into planning tools. 
• Quantify ROI for program and individual project components
• Define monitoring and telemetry requirements
• Facilitate training and enablement sessions or create training documentation/process and standards updates if required
• Develop required technical specifications and reports using tools like ADO, Power Platform, and Power BI 

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 2+ years experience with ADO and Power BI
• 2+ years experience using advanced Excel capabilities
• 4+ years of experience in IT project management, with a focus on process improvement 

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 6+ years of experience managing cross-functional and/or cross-team projects.
• PMP or PMI certification or agile certification preferred but not required
• Microsoft Fabric experience
• Experience working with agentic technologies
• Experience with Microsoft Power Platform
• Experience creating exec ready slides
• Proven ability to manage competing priorities in a fast-paced, evolving environment. 
• Experience delivering enterprise-scale solutions in multi-platform environments.

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